Bmxracer546

Q: Free?

Every time I go to download a app (free) I won't download cause it makes me put in my credit info and when I do it keeps denying it. So now I can't download ANYTHING AT ALL. is there anything I can do?!?!?!?!

iPhone 4S, iOS 6.1.3

Posted on Jun 16, 2013 8:38 PM

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Q: Free?

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  • by Ocean20,

    Ocean20 Ocean20 Jun 16, 2013 8:44 PM in response to Bmxracer546
    Level 6 (13,601 points)
    Jun 16, 2013 8:44 PM in response to Bmxracer546

    Go to settings/itunes & App store, tap on ID then view ID then look at the account info to se if it correct

  • by Bmxracer546,

    Bmxracer546 Bmxracer546 Jun 17, 2013 9:05 AM in response to Ocean20
    Level 1 (0 points)
    Jun 17, 2013 9:05 AM in response to Ocean20

    I did. I have done two cards and it wouldn't work

  • by Dah•veed,

    Dah•veed Dah•veed Jun 17, 2013 9:09 AM in response to Bmxracer546
    Level 7 (34,770 points)
    Mac App Store
    Jun 17, 2013 9:09 AM in response to Bmxracer546

    Are the cards issued by banks or did you buy them at the corner drug store?

     

    Where do you live? Acceptable cards must be bank issued VISA, MasterCard and Am Ex cards from a verifiable bank in the country where you live with a billing address in the country where you live.

  • by Bmxracer546,

    Bmxracer546 Bmxracer546 Jun 17, 2013 9:27 AM in response to Dah•veed
    Level 1 (0 points)
    Jun 17, 2013 9:27 AM in response to Dah•veed

    Van Buren Arkansas. The cards have always worked. There bank cards (debit). I made 2 purchases then all of a sudden it won't work. I can't even get free apps.

  • by Dah•veed,Helpful

    Dah•veed Dah•veed Jun 17, 2013 9:32 AM in response to Bmxracer546
    Level 7 (34,770 points)
    Mac App Store
    Jun 17, 2013 9:32 AM in response to Bmxracer546

    Sometimes this is caused by a need to agree to a new Terms of Use for iTunes, or a missing 3 digit code from the back of the card.

     

    Also, the billing address must be enter exactly as the post office would write the address. You might try going to the US Postal Service Zip Code lookup site, enter your address as if you were looking up the ZIP Code, and then copy the putput for your address exactly as the USPS writes it and plug it into your account.

  • by Bmxracer546,

    Bmxracer546 Bmxracer546 Jun 18, 2013 8:51 PM in response to Dah•veed
    Level 1 (0 points)
    Jun 18, 2013 8:51 PM in response to Dah•veed

    Everything is correct. I've entered it in all correct. Spent almost an hour trying two different cards. Nothing worked. All it would say is that my method has been declined. I never needed a card to download free apps. I can't even update apps with out having a credit card now. I have 3 app updates that want a credit card to update. Everything is put in the same as it always has. It always worked. iTunes just started declining the cards. Nothing is wrong with them. Apple needs to fix this issue. I've read reviews about this issue and so far my guess of how many people who is having inch this issue is about a couple hounded.

  • by gail from maine,Helpful

    gail from maine gail from maine Jun 18, 2013 8:55 PM in response to Bmxracer546
    Level 7 (26,299 points)
    iCloud
    Jun 18, 2013 8:55 PM in response to Bmxracer546

    Hi Bmxracer,

     

    You indicated in your earlier post that these are Debit Cards? If so, the iTunes Store no longer accepts Debit Cards as acceptable forms of payment. You need a Credit Card or one of the forms of payment listed in this link:

     

    http://support.apple.com/kb/HT5552

     

    Cheers,

     

    GB

  • by Bmxracer546,

    Bmxracer546 Bmxracer546 Jun 18, 2013 9:02 PM in response to gail from maine
    Level 1 (0 points)
    Jun 18, 2013 9:02 PM in response to gail from maine

    Then how are my friends and my grandma using debit cards? If apple stop using them (witch they haven't) everyone else uses them and they can still download apps and music

  • by Dah•veed,

    Dah•veed Dah•veed Jun 18, 2013 9:02 PM in response to gail from maine
    Level 7 (34,770 points)
    Mac App Store
    Jun 18, 2013 9:02 PM in response to gail from maine

    the iTunes Store no longer accepts Debit Cards as acceptable forms of payment.

    Link please. Apple announced this where?

     

    Someone should tell both of my accounts that because they work perfectly with bank issued debit cards.

  • by Bmxracer546,

    Bmxracer546 Bmxracer546 Jun 18, 2013 9:05 PM in response to gail from maine
    Level 1 (0 points)
    Jun 18, 2013 9:05 PM in response to gail from maine

    iTunes still uses debit cards. And DROVE. js

  • by gail from maine,

    gail from maine gail from maine Jun 18, 2013 9:20 PM in response to Dah•veed
    Level 7 (26,299 points)
    iCloud
    Jun 18, 2013 9:20 PM in response to Dah•veed
    Dah•veed - as you know this is an ongoing debate in the Community. I cannot point you to any specific "announcement" pertaining to this. I'm also thinking that if someone had a Debit Card on file prior to the (debated) change, then it would still work. Are you game enough to try deleting yours and putting it back on again?
    I do find it interesting that the Apple Store specifically indicates that it accepts Credit and Debit cards for payment, but the iTunes Store only refers to Credit cards in both the Accepted Forms of Payment article as well as any other support articles referring to iTunes payment methods.
    So, I will be happy to stand down on this one. However, I would also suggest that the poster try a credit card to see if the problem goes away. Unless one does not have a credit card, it seems like a fairly easy theory to test....
    Cheers,
    GB
  • by gail from maine,

    gail from maine gail from maine Jun 18, 2013 9:21 PM in response to Bmxracer546
    Level 7 (26,299 points)
    iCloud
    Jun 18, 2013 9:21 PM in response to Bmxracer546

    Bmxracer,

     

    No need to be rude....

     

    GB

  • by Bmxracer546,

    Bmxracer546 Bmxracer546 Jun 18, 2013 9:26 PM in response to gail from maine
    Level 1 (0 points)
    Jun 18, 2013 9:26 PM in response to gail from maine

    Sorry. But yeah. Debit cards are still in use. I have put in 2 cards as I said before (both debit). Still declines it. I am 15 and all my friends use debit and credit cards both work. My grandma got the new iPhone 5 and she uses a credit card. I did go to the link and from what it was saying it seems to me that they were talking about other country's.

  • by Dah•veed,

    Dah•veed Dah•veed Jun 18, 2013 9:45 PM in response to gail from maine
    Level 7 (34,770 points)
    Mac App Store
    Jun 18, 2013 9:45 PM in response to gail from maine

    as you know this is an ongoing debate in the Community

    I know of no such thing. I know that a couple of folks with very little experience around here keep repeating this, but they can't provide any sort of link to where it has come down officially from on high from Apple.

     

    Apple has always accepted a debit card with a VISA and MasterCard logo issued by a bank for a demand deposit account in the bank that has a verifiable billing address. It is treated exactly as a bank issued credit card. What Apple does not accept are prepaid VISA, MasterCard or AmEx cards that you can buy at the local corner store and load up with money.

     

    I change my payment method all the time.

     

    There it is at 11:29 tonight with my PayPal account

    Screen Shot 2013-06-18 at 11.29.28 PM.png

     

    There it is 3 minutes later at 11:32 with my bank issued VISA debit card.

    Screen Shot 2013-06-18 at 11.32.12 PM.png

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