9 Replies Latest reply: Jun 18, 2013 11:56 PM by peterbee
peterbee Level 1 Level 1 (0 points)

Can anybody tell me how to get JAVA to work I have looked at the Java webb site it confirms I have Java but it does not tell me how to activate.


iMac, Mac OS X (10.6.8), Desk top
  • 1. Re: My Java doesen't work can any one help?
    Alancito Level 6 Level 6 (10,860 points)

    Peter ~ Try this...

     

    Safari > Preferences... > Security tab > Check "Allow Java":

     

    Java.png

     

    _SIgnature.gif

  • 2. Re: My Java doesen't work can any one help?
    Alancito Level 6 Level 6 (10,860 points)

    Also, assuming you really are running Mac OS X (10.6.8), in the Finder click the Go menu, choose Utilities and double-click Java Preferences. In the General tab, ensure the "On" checkbox is checked for Java:

    Java.jpg

    _SIgnature.gif

  • 3. Re: My Java doesen't work can any one help?
    peterbee Level 1 Level 1 (0 points)

    Hi Alancito I have done all that you have indicated but no good it still doesen't work!

  • 4. Re: My Java doesen't work can any one help?
    Alancito Level 6 Level 6 (10,860 points)

    Peter ~ When you go here:

     

    https://browsercheck.qualys.com

     

    ...does the result of the scan look like this for Java?:

    Java.jpg

    _SIgnature.gif

  • 5. Re: My Java doesen't work can any one help?
    peterbee Level 1 Level 1 (0 points)

    Thank you Alancito,

    the Java Plugin does not show on my page I have visited the Java webb site it says I have Java however it does not load when I try for Charts on the -"I.G.WEBB SITE " "ProRealTime" logo" they show the logo however the JAVA CONSOL window shows this information (INFO: Application not yet loaded. Waiting Task Master JUNE 17, 2013 time ie 4.08 PM s run) the base of the window shows (copy) (close)

    Alancito does this help I seem to be at a loss I have phoned IG but they don't understand the Apple Mac.

    Regards

    Peterbee

  • 6. Re: My Java doesen't work can any one help?
    peterbee Level 1 Level 1 (0 points)

    Hi Alancito,

     

    Quick answer to your question re browsercheck - yes it does show the same as the one you show!

     

    Peterbee

  • 7. Re: My Java doesen't work can any one help?
    MrHoffman Level 6 Level 6 (12,465 points)

    Based on the response from the Qualys site and the presence of the Java console and related details when you access the failing site, your Java installation is working. 

     

    The Java website you're attempting to access is likely broken, or is incompatible with the version of Java you're using.

     

    Whether or not the folks you're chatting with understand OS X is interesting, but largely irrelevant.  The responses you're reporting from them also implies they have little idea how Java works, as Java is intended to allow the same code to run everywhere; it's platform-independent.

     

    OS X 10.6.8 is using Java 6, and specifically Java 1.6.0.45:

     

    $ java -version

    java version "1.6.0_45"

    Java(TM) SE Runtime Environment (build 1.6.0_45-b06-451-10M4406)

    Java HotSpot(TM) 64-Bit Server VM (build 20.45-b01-451, mixed mode)

    $

     

    They'll need to have a chat with whomever is maintaining their web site (if the file has gone missing or such), or with whomever is maintaining their Java code (if the code is broken, or is possibly depending on some platform-specific features or extensions somewhere).

  • 8. Re: My Java doesen't work can any one help?
    baltwo Level 9 Level 9 (60,125 points)

    peterbee wrote:

    Quick answer to your question re browsercheck - yes it does show the same as the one you show!

    Then, you're running Lion or Mtn Lion, since Java SE 7 isn't qualified for Snow Leopard. Go to http://www.java.com/en/download/testjava.jsp and this is what you should see if the latest SE 6 is installed for Snow Leopard:

     

    Screen shot 2013-06-17 at 14.13.33 PM.png

  • 9. Re: My Java doesen't work can any one help?
    peterbee Level 1 Level 1 (0 points)

    MrHoffman thank you for your responce I will get in touch with IG and sugest they update their site and make it work properly. Thank you again you have been very understanding and helpfull.

     

    Peterbee