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  • 4,410. Re: iPhone 5 wifi issues
    haroonansari72 Level 1 Level 1 (0 points)

    so tough luck. I and many others r also facing the same like u. Really so disappointing

  • 4,411. Re: iPhone 5 wifi issues
    haroonansari72 Level 1 Level 1 (0 points)

    this is because these softwares have nothing to do with wifi problem. This wifi problem is purely a hardware problem...so tough luck

  • 4,412. Re: iPhone 5 wifi issues
    quatro-9 Level 1 Level 1 (0 points)

    I think apple can simply mention the problem at least so the sadly users can decide if they will wait for the new ios7 or go to fix their out of service wifi antenna ,

     

    I believe that this will be solved in some how , and also i am almost sure this is a software issue.

     

    As for me i don't think i can afford to buy another new device, i already waited tow long only to have the 5, so yah just clear it for me so i can replace my antenna kit and win win deal

     

    Apple ,

     

    i know you read my words

    You are making a big time mistake here , for the sake of your original loyal customers , respond immediately to our voice and let us know where can we stand

     

    We deserve an explanation ,

    We deserve a clarification

    You need to close this door now      

  • 4,413. Re: iPhone 5 wifi issues
    patrick90 Level 1 Level 1 (0 points)

    This is pretty ridiculous now. I'm almost 100% sure its software related. Just as a comparison;

     

    iPad 2 - ios 5.0 - no problems

    iPad 2 - ios 5.1.1 - no problems

    iPad 2 - ios 6.1.3 - Almost unusable, wifi will drop if it does not hold 3 bars. Moving disconnects wifi.

     

    And most recently;

    iPhone 5 - ios 6.1.4 - Wifi is slow, constantly drops out and needs to be switched on and off again.

    iPhone 4 - 5.1.1 - no problems

    iPhone 4 updated to 6.1.3 - Almost unusable, wifi will drop if it does not hold 3 bars. Moving disconnects wifi.

     

    I'm reading that iOS 7 seems to greatly improve the performance of wifi so perhaps they have finally returned it back to ios 5 levels? Has anyone tried ios 7 yet? Its a shame it wont be out for a few more months...

  • 4,414. Re: iPhone 5 wifi issues
    Old Macs Level 2 Level 2 (175 points)

    If it fixes the problem, then it has everything to do with this.  It is also worth mentioning that I was eventually able to get my iPhone's wifi working under 6.1.3 after 4 or so restores with a new IPSW downloaded from Apple's servers, but iOS 6.1.4 messed that up when it dropped.

     

    Also, do you understand the meaning of "tough luck"?

  • 4,415. Re: iPhone 5 wifi issues
    cryptoink Level 1 Level 1 (0 points)

    i've made a complete different set up with my wifi router and iphone 5.

     

    I am using Linksys WRT 54G, channel 11, wireless security WPA2 Personal with TKIP+AES algorithms.

    My iphone stays connected to the network overnight. Now, i am convinced that this is most likely a software issue.

     

    Currently, i am adding wifi range extender to boost up signal and it works even better.

     

    I wonder if the wifi network in my work place where i cant connect my iphone 5 is using the same wireless security (WPA2 personal) because i heard WEP creates problem with iphone 5.

  • 4,416. Re: iPhone 5 wifi issues
    Old Macs Level 2 Level 2 (175 points)

    The new 802.11ac Extreme is out for delivery.  Maybe it will fix the problem, but I am pretty convinced now that this is a software issue.

  • 4,417. Re: iPhone 5 wifi issues
    Torsten123123 Level 1 Level 1 (0 points)

    Maybe this is not Apples fault but we just have to change our router settings? I have truely no other conclusion why it's not working.

  • 4,418. Re: iPhone 5 wifi issues
    MrLuxuryYacht Level 1 Level 1 (10 points)

    Router settings can help. I've noticed that when the Airport is set to automatic channel selection, and it changes, the iPhone 5 doesn't pick up the change, or doesn't adjust to it, and the throughput decreases massively. Clicking Airplane Mode off then on again seems to flush this issue out.

     

    My solution for months now has been to flip between channels 1,6, and 11. But every now and then a neighbor's auto setting will select a channel right next to one of those three and my throughput will nosedive, so I have to select a different one of the three.

  • 4,419. Re: iPhone 5 wifi issues
    Old Macs Level 2 Level 2 (175 points)

    The new extreme came in yesterday and I'm going to do some stress testing my iPhone later tonight.  The new Extreme seems to be able to output a faster speed.  I have gone ahead and updated my channel settings on the Extreme to the least used ones in the neighborhood.  Hopfully that will help the problem.

  • 4,420. Re: iPhone 5 wifi issues
    CleoTony Level 1 Level 1 (0 points)

    I've had the same issue for 6 months.  I worked with Apple reps who fiddled with my iphone 5, Airport Express and Imac settings.  NOTHING worked.  Then today, I called Apple yet again and by accident found something no rep had mentioned:  there's an option to snyc your phone to your wifi.  How do you find it?

    1.  Connect your phone to your computer using the usb port (take off the electric plug on iphone cord).

    2.  Open up iTunes (you don't need to be connected to internet).

    3.  If you don't see a side bar with a menu, then hit View, Show sidebar.  Now under "Devices" choose your iphone. 

    4.  A large window with a menu of options appears.  One box says "Sync with this iPhone over Wifi."

    Check that box.  WHY DID NO ONE EVER TELL ME TO DO THIS???

    I saved that change, rebooted my computer, and for the first time since I've owned my phone, instead of telling me it's unable to join my home network, it actually let me put in my network password and hooked into Wifi.

    Now, will this last?  We'll see tomorrow.  Let me know if this works for you!

  • 4,421. Re: iPhone 5 wifi issues
    MrLuxuryYacht Level 1 Level 1 (10 points)

    You just missed the memo, that's all. It's a bit like finding out that there are shoes with velcro instead of laces. But with Apple, there are TONS of things we all collectively don't know.

  • 4,422. Re: iPhone 5 wifi issues
    MrShark Level 1 Level 1 (0 points)

    Hi, I have had problems with Wifi on Iphone 5, changing the network channel from 8 to 2 seems to have fixed some of the problem. It seems that you should have a low number on the Wifi channel to get it to work.
    If you have problems with wifi try to change the channel of your network to a low number 2 or 3 and try and see if this fix the problem.

  • 4,423. Re: iPhone 5 wifi issues
    JanSKay Level 1 Level 1 (0 points)

    If you'd read through the bazillion posts, you would have realized that much sooner

     

    Actually I believe most people here realized that and assumed everyone else did as well. Sorry you missed that option. FYI that instructional info is described on the Apple site itself. The issue here is, that it just doesn't hold strong and keep working. The only simple fix once it drops off is to go through unchecking and rechecking that Wi-Fi sync option with the iPhone hardwired to it and clicking apply each step. Then it'll work again for a few minutes to a few days if you're lucky. Good luck!

     

    Now the main problem on this thread is Wi Fi dropping off the iPhone entirely!  Nobody has figured that out and some of us are lucky that traded in our iPhones and have better connections IF and I say IF we got a good iPhone. Mine still occasionally drops off but not as much as my first iPhone 5.

    CleoTony wrote:

     

    I've had the same issue for 6 months.  I worked with Apple reps who fiddled with my iphone 5, Airport Express and Imac settings.  NOTHING worked.  Then today, I called Apple yet again and by accident found something no rep had mentioned:  there's an option to snyc your phone to your wifi.  How do you find it?

    1.  Connect your phone to your computer using the usb port (take off the electric plug on iphone cord).

    2.  Open up iTunes (you don't need to be connected to internet).

    3.  If you don't see a side bar with a menu, then hit View, Show sidebar.  Now under "Devices" choose your iphone. 

    4.  A large window with a menu of options appears.  One box says "Sync with this iPhone over Wifi."

    Check that box.  WHY DID NO ONE EVER TELL ME TO DO THIS???

    I saved that change, rebooted my computer, and for the first time since I've owned my phone, instead of telling me it's unable to join my home network, it actually let me put in my network password and hooked into Wifi.

    Now, will this last?  We'll see tomorrow.  Let me know if this works for you!

  • 4,424. Re: iPhone 5 wifi issues
    blade_runner_5 Level 1 Level 1 (25 points)

    After months and months of no one at Apple listening to me about my wifi problems I made another attempt with a genius this past Friday. I explained the problem and I guess the genius was sympathetic and gave me a new iPhone 5. Well my wifi problems are gone. Even in the farthest reaches of my home and backyard I can get a reliable signal that does not drop. For the first time since having an iPhone 5 I was able to fully watch a movie via Airplay to my AppleTV using the Air Server app for some of my non-mp4 movies.

     

    While I am happy that this if finally fixed - I am still upset that it took this long to get another phone. There was never a problem with my router or case. It is possible that the amount of wasted time at the Apple store with geniuses and on the phone with Apple could have been averted if the company would have at least given me another phone instead of trying to claim there was nothing wrong and that it could be on my end. No amount of resets and wifi configurations changes ever solved my problem.

     

    If you have iPhone 5 wifi problems keep pushing to get a new phone. It may be a hardware issue in the assembly or in development of the technology  - whatever the issue is I can tell you that just getting another phone worked for me.