I downloaded all photos from my phone to my computer and deleted them from the phone. YET, when I go to settings/about, it still shows I have photos and videos. Where are those??? How do I get them off as well in order to free up space? New iphone user here so help!?!?!?
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.