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Email Crashes Since iPhone Upgrade to 6.1.3

10102 Views 20 Replies Latest reply: Jun 19, 2013 9:51 PM by gogolatinboy RSS
  • rpura Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 21, 2013 10:20 AM (in response to cdubsoulrebel)

    Just got off the plane in Charlotte and email started crashing.  I have two accounts; Exchange and Gmail.  If I delete my Gmail account, it works.  Once I add my Gmail account back, email app crashes.  No changes since I don't know when...very unsettling.  iOS 6.1.3; not recently upgraded, so don't understand why email app is crashing.

  • Dougle1690 Level 1 Level 1 (0 points)
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    May 2, 2013 3:54 AM (in response to rpura)

    I have this issue since March and it's doing my tits in.

     

    Have restarted, hard restart and full restore and sync but still cannot open mail or mail settings. Not recieving any notifications for text messages! All since new update arrghh!

  • alvaro_nh Level 1 Level 1 (0 points)
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    May 22, 2013 3:50 PM (in response to cdubsoulrebel)

    I am a the IT for a non-profit and one of our users is experiencing the same issue as Dougle1690 looking forward to a solution. Unclear how this happened.

  • Dougle1690 Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 23, 2013 3:14 AM (in response to alvaro_nh)

    I am still having this problem. I was on way to Manchester and back this morning on ebay and it lasted 3 hours before dying from full charge.

     

    If I save all my photo's and videos to my computer and do a full fresh restore to original settings, can I then download my apps without syncing?

  • alvaro_nh Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 24, 2013 9:44 AM (in response to cdubsoulrebel)

    I was able to solve the problem by setting the phone in UFD Mode Re-Installing the OS and restoring to a back-up that was created before the bug was encountered.

     

    Hope this helps.

  • gogolatinboy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 19, 2013 9:51 PM (in response to cdubsoulrebel)

    I was having the same issue.... with I have yahoo, gmail & att..   SO when I was trying to open the app for emails it wil open and close!!  it kept crashing... I deleted my yahoo email...........  I also noticed that my "safari" app woud NOT open.... it would do the same... crash on me!... 

     

    So what I did:

     

    I went to Setting, then click on Safari and I clear "history, cookies and data",,,  and then I tried opening my emails and there were there!!!!!!!!!!!!..........

     

    Try it.... I hope it helps you guys too!!!

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