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OS X process 'soagent'

13798 Views 13 Replies Latest reply: Feb 28, 2014 5:50 PM by Alan 648 RSS
andrewbuilder Level 1 Level 1 (50 points)
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Jun 18, 2013 9:49 PM

Anyone know what the OS X process 'soagent' is?

 

This is the only reference I can find ... https://my.evalesco.com/docs/3.4.1/adminguide/adminguide.html#AEN49

 

It seems to be chewing up a fair amount of processor time.

iMac, OS X Mountain Lion (10.8.3), 6GB RAM, Time Capsule 500GB
  • baltwo Level 9 Level 9 (59,180 points)
    Currently Being Moderated
    Jun 19, 2013 1:35 PM (in response to andrewbuilder)
    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.4), G4 450 MP w/Leopard, 9.2.2
  • Linc Davis Level 10 Level 10 (107,910 points)
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    Jun 19, 2013 6:02 PM (in response to andrewbuilder)

    What is the parent process shown in Activity Monitor? What user is it running as?

  • William Lloyd Level 6 Level 6 (19,220 points)
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    Jun 19, 2013 8:02 PM (in response to andrewbuilder)

    Well, it's something in the MessagesKit framework ;-)

     

    I don't know specifically what it does, but I have it running on my machine, and it's built into an OS X framework.  I figure if you kill it, then Messages may stop working or something.

  • Linc Davis Level 10 Level 10 (107,910 points)
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    Jun 19, 2013 8:27 PM (in response to andrewbuilder)

    That whole framework should not be there. You may have installed the expired beta of Messages. Back up all data, then reinstall the OS. Even that may not get rid of it. In that case, you'll have to erase, install, and restore your data from a backup.

  • William Lloyd Level 6 Level 6 (19,220 points)
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    Jun 20, 2013 9:30 AM (in response to Linc Davis)

    Not true.  I have this framework on my machines, and it's running:

     

    Frygar:~ blloyd$ ps -ef | grep soagent

      501   397   244   0 Mon08AM ??         0:20.32 /System/Library/PrivateFrameworks/MessagesKit.framework/Resources/soagent.app/C ontents/MacOS/soagent

  • rob_granholm Calculating status...
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    Nov 22, 2013 5:52 AM (in response to William Lloyd)

    So the answer here is a little unclear and I have this issue as well where soagent is constantly "Not Responding" ... should I remove this file or should it be there?

     

    I really don't want to go through the fresh install of Mavericks and restore from Time Machine process, we're not using Windows after all.

     

    I should be able to go into the depths of the files and remove what needs removing no? Any guidance on a solution?

  • Syncopator Level 1 Level 1 (115 points)
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    Dec 24, 2013 4:53 PM (in response to andrewbuilder)

    And an upgrade to Mavericks *created* this problem for me. :-/

  • Alan 648 Level 1 Level 1 (0 points)
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    Feb 17, 2014 7:05 PM (in response to Linc Davis)

    I've just recently had this problem with soagnet and it not responding. We've also had some issues with malware. Do you think they are or may be related?

     

    Alan

  • moabrkcrawler Calculating status...
    Currently Being Moderated
    Feb 28, 2014 10:04 AM (in response to andrewbuilder)

    I am having the same problem.  Not sure what this is.  Upgrade to Mavericks caused the problem.

     

    soagent (Not Responding)29.1 MB2151215
    0.04.44
    0 bytes0 bytes000 bytes0 bytes64 bit
    -NoNo0 bytes0 bytes0 bytesNoYes
    0 bytes
  • Alan 648 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 28, 2014 5:50 PM (in response to Linc Davis)

    Hi Linc

     

    I think you mentioned that soagent shouldn't be running ? Is that still the case? I've not noticed that process running until more recently it's running on all of my machines

     

    Thanks for your help.

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