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How can I delete cached app data

9267 Views 7 Replies Latest reply: Jan 26, 2014 8:39 AM by zxmon21 RSS
Zdravkoskalarov Level 1 Level 1 (0 points)
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Apr 20, 2013 4:58 PM

My dropbox uses over 400mb on my device and I want to get rid of this data. How can I clear the cache or delete the data?

iPad, iOS 6.1.3
  • Stephen Spark Level 4 Level 4 (2,380 points)
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    Apr 21, 2013 9:22 AM (in response to Zdravkoskalarov)

    I not sure what data it may be caching i'm only seeing around 20MBs on both my iPad and iPhone. You'll have to delete the app from your device which will also delete any caches and database files associated with it. You can then install a clean version of the app which should not include the extra data.

  • jdbartram Level 1 Level 1 (10 points)
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    Apr 26, 2013 4:37 PM (in response to Zdravkoskalarov)

    Thanks for asking this question. Like you, Dropbox was using over 400 MB, even though I had no favorites, thus nothing saved on the iPad. I deleted then reinstalled Dropbox, and now it is using 18.8 MB. Big difference! Seems like a problem.

  • Becjr Level 1 Level 1 (0 points)
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    Jun 20, 2013 3:57 PM (in response to Zdravkoskalarov)

    At this point, for months I have been contacting app developers and Apple requesting the ability to clear an app's cache. I have only 1 app that I use that supports this feature - WallpapersHD.

    All apps should support cache clearing. Especially apps that bloat like: Netflix, YouTube, Amazon Instant Video, TUAW, iMore, Twitter, TWC Max, Weather [Yahoo], Trailers [Apple], Bible [YouVersion]...  Practically any and every app I have ever used that communicates with a remote server out there in the world somewhere.

     

    iOS needs a cache clearing option to assist in managing space because deleting and re-installing apps is a terrible way to get that space back.

  • lizdance40 Level 4 Level 4 (1,920 points)
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    Jun 20, 2013 5:46 PM (in response to Zdravkoskalarov)

    There is an option in settings clear cache.

    Settings, iCloud, manage storage, show all Apps...

    turn the switch next to drop box 'off', it will warn you it will delete all app data.  

    Select delete...

    then turn the switch back on so it will cache new data.

     

    You can go into the account on your computer inso settings and unlink apps from dropbox if you want.

     

    You can always delete an individual item directly from dropbox.

     

    If you can't tell....I love dropbox and know how to use it.

     

    If you only use IOS devices, there is another App called Box.  It is a dropbox for IOS only.

  • lizdance40 Level 4 Level 4 (1,920 points)
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    Jun 20, 2013 6:00 PM (in response to Zdravkoskalarov)

    AND....

     

    Pages syncs between IOS devices without dropbox.  I have it on my Mac, iPad and iPod.  Everytime you open the App on a device it updates automatically.

  • zxmon21 Level 1 Level 1 (0 points)
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    Jan 26, 2014 8:39 AM (in response to Zdravkoskalarov)

    Actually there is a software called iFunBox http://www.i-funbox.com that allows you to "Manage App Data".

     

    I just deleted 3,6 GB of "uploads" from DropBox, and now it works again - like a charm. And DropBox also correctly recovered - picked up to upload my camera folder at the correct place.

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