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itunes match duplicated songs with a "blank" copy.

3640 Views 4 Replies Latest reply: Jun 20, 2013 9:43 PM by Michael Allbritton RSS
dnspare Calculating status...
Currently Being Moderated
Jun 8, 2013 3:37 PM

I put a few new albums in my itunes and when I open them from my iphone 5 i noticed that itunes match had placed a blank duplicated of each song in there..I have turned itunes match off and on multiple times and Ive also deleted and re added the albums multiples times, but its still the same...it seems to be only doing this for two albums in particular and Im not sure why. any way to get rid of those blank duplicates?

  • Mattowski Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jun 14, 2013 3:57 PM (in response to dnspare)

    You will not be the only one suffering with iTunes Match. On my mac every so often I have duplicate songs, I put this down to multiple devices. It would seem when adding a new device and downloading the odd track iTunes Match seems to think that this is a new tune and then re-uploads it then you have 2 of the same tune. This has happened a lot to me. Not sure if others are noticing this. Very annoyinng.

  • Michael Allbritton Level 6 Level 6 (16,195 points)
    Currently Being Moderated
    Jun 14, 2013 10:19 PM (in response to dnspare)

    On what device are you disableing the service? You should be doing it on the iOS device, then launching the Music app, let the content clear out then re-enable the service.

  • dmuma Calculating status...

    I'm having the same issue.  I have tried what you suggested several times and it doesn't solve the problem.

     

    iPhone5, IOS 6.0.2 using itunes match.

     

    As you can see from the first picture, itunes Match is inserting "blank songs", the blank song is listed as "unknown" (2nd pic)

     

     

     

    photo0.PNGphoto01.PNG

     

    I have approximately, 23000 songs in my match account, but as you can see from this last pic, the blank songs are counting as 47579!!!

     

     

     

    photo1.PNG

     

    Its very distracting have to scroll through all these.

     

    It doesn't duplicate the artist or album listings, however when you pull-up an album it has the "empty songs" within the album listing:

     

    photo2.PNG  photo3.PNG

     

    As I said, I have tried several times to stop match, open the player, close the player and then turn match back on.  Each time, same result.

     

    Any thoughts?

     

    Thanks!

     

    dmuma

    iPhone 5, iOS 6.0.2
  • Michael Allbritton Level 6 Level 6 (16,195 points)
    Currently Being Moderated
    Jun 20, 2013 9:43 PM (in response to dmuma)

    This should help you solve the problem: Re: iTunes Match - 'No Music' on iPhone 4

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