HT3231: Migration Assistant tips and tricks

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hansfromroberts creek

Q: my data migration has stalled do i just quit or what?

transfering from my macbook pro to my new mac air and it's stuck at 11 minutes left for over an hour now?  how do i safely g

MacBook Air (13-inch Mid 2013), OS X Mountain Lion (10.8.4)

Posted on Jun 21, 2013 12:43 AM

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Q: my data migration has stalled do i just quit or what?

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  • by Zacharias Beckman,

    Zacharias Beckman Zacharias Beckman Jul 21, 2013 11:14 AM in response to hansfromroberts creek
    Level 1 (100 points)
    Jul 21, 2013 11:14 AM in response to hansfromroberts creek

    I'm having a similar problem. I decided to do the transfer over wifi for a number of reasons (machine location, available cables)... and now both machines have shown an estimated "19 minutes remaining" for about five hours. I have no idea if Migration Assistant is stuck, or if it's just sending a really, really big file.

     

    There doesn't seem to be a way to check status or restart... guessing I just unplug the computer and try again?

  • by water9094,

    water9094 water9094 Jul 23, 2013 6:11 AM in response to hansfromroberts creek
    Level 1 (0 points)
    Jul 23, 2013 6:11 AM in response to hansfromroberts creek

    Just called Apple support for the same problem. They suggested turning off the machine by holding down power key. When you restart it you'll have the option of running through Setup Assistant/Migration Assistant again.  If you were attempting Migration Assistant via wi-fi, they suggest only migrating via ethernet cable or do manual migration of files via external hard drive. They said wi-fi can take days.