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Mms messages stop sending halfway through

735 Views 2 Replies Latest reply: Jun 21, 2013 9:55 AM by HMC-Xantiaman RSS
HMC-Xantiaman Calculating status...
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Jun 19, 2013 4:46 AM

MMS messages fail after the progress bar stops halfway.

iPhone 4S, iOS 6.1
  • matt00 Community Specialists Community Specialists (3,235 points)
    Currently Being Moderated
    Jun 21, 2013 8:55 AM (in response to HMC-Xantiaman)

    Hello HMC-Xantiaman,

     

     

    Thanks for the question, and welcome to Apple Support Communities.

     

    I understand you are having issues with sending MMS messages from your iPhone 4S. The following resource provides the most relevant information for troubleshooting MMS issues:

     

    iOS: Troubleshooting Messages

    http://support.apple.com/kb/TS2755

     

    If you still can't send or receive MMS messages

     

    1. To send and receive MMS messages on your iPhone, verify that your wireless carrier supports MMS

     

    2. Ensure that MMS Messaging is turned on in Settings > Messages.

     

    3. Verify that your phone is able to access cellular data.

         - Some carriers allow you to edit your APN (Access Point Name), which may prevent MMS from working.

         - If you are roaming outside your calling area, make sure you have Data Roaming turned on in Settings > General > Cellular to send or receive MMS content.

         - While on a phone call, you will be unable to send or receive MMS messages when using an EDGE, GPRS, or any CDMA cellular data network. After the phone call ends, you will receive any incoming messages. If you tried to send an MMS message, you may need to send it again.

     

    4. If the issue persists and your wireless carrier has confirmed that your wireless account is provisioned2 for MMS, restore the iPhone.

     

    Thanks,

     

    Matt M.

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