HT204498: Find the serial number for your Apple TV
Learn about Find the serial number for your Apple TV
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Helpful answers
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Jun 21, 2013 12:47 PM in response to George2004by sterling r,Hello there George2004,
Here is an article about resetting your Apple TV.
Apple TV (2nd and 3rd generation): How to restart your Apple TV
http://support.apple.com/kb/ht3180
If you still need additional troubleshooting assistance, allow me to recommend this article:
Apple TV: Basic troubleshooting
http://support.apple.com/kb/HT1551
Just in case you need it, here is also an article about restoring the device.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Regards,
Sterling
