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Secure connection issue

953 Views 8 Replies Latest reply: Jun 21, 2013 10:07 PM by bobbd RSS
bobbd Level 1 Level 1 (0 points)
Currently Being Moderated
Jun 21, 2013 9:23 AM

I recently installed 10.8.4 and as far as I know, that's when the problems started. The first thing I noticed was that LogMeIn was no longer connected and I couldn't reconnect. Dropbox tells me that it can't establish a secure connection. When I tried to start Kindle and sign in to my account, Kindle would abort immediately. And when I went in the Mac App Store and attempted to look for updates, I got NSURLErrorDomain Error -1012. The strnage thing is that the LogMeIn issue went away and I don't know why.


If I restart in Safe Mode, everything works.


I have not changed any settings that I can recall. Other than the Mountain Lion update, there has been a Microsoft Office update plus I uninstalled old Canon printer drivers and installed new ones.


I've reset my modem and time capsule. I've checked the time and zone.


I have checked the Firewall to ensure that the applications having difficulties were in the list. I tried different DNS servers and renewing my DHCP Lease. It seems to be that this is a certificate or SSL error (those may be the same, networking has always been magic to me) but I have no idea where else to look.


Any suggestions would be much appreciated.





MacBook Pro 13" (mid 2009), OS X Mountain Lion (10.8.4), 24" Monitor, 2 Firewire External drives, Time Capsule
  • Eric Root Level 6 Level 6 (13,870 points)
    Currently Being Moderated
    Jun 21, 2013 11:45 AM (in response to bobbd)

    Try reinstalling 10.8.4 using the combo updater. This has fixed problems for some.


    10.8.4 Combo Update


    Since it works in the Safe Mode, if you are running any third party applications, like anti-virus programs, try disabling them. They aren't loaded in the Safe Mode. If you delete a 3rd party application use the developers uninstall instructions.

  • Eric Root Level 6 Level 6 (13,870 points)
    Currently Being Moderated
    Jun 21, 2013 1:55 PM (in response to bobbd)

    If Avast! keeps giving you problems, here are the uninstall instructions.


    Avast! Uninstall


    You might want to look at the discussion below. Linc Davis covered the subject fairly well.


    Malware Discussion

  • MadMacs0 Level 4 Level 4 (3,320 points)
    Currently Being Moderated
    Jun 21, 2013 7:34 PM (in response to bobbd)

    bobbd wrote:


    I was using ClamXav a few years ago and found it was slow. ...From what I've read, no one seems to be complaining about ClamXav any more so I'll give that a try.

    There haven't been any major changes to speed it up recently, so if you find that it's still slow for you please visit the ClamXav Forum and we can probably give you some tips to optimize it's use with your setup.

  • MadMacs0 Level 4 Level 4 (3,320 points)
    Currently Being Moderated
    Jun 21, 2013 9:29 PM (in response to bobbd)

    bobbd wrote:


    I've got it scanning mail and a couple of folders and it seems fine.

    Some advise on scanning mail, in case you haven't seen it before:


    Never use ClamXav (or any other A-V software) to move (quarantine) or delete e-mail. It will corrupt the mailbox index which could cause loss of other e-mail and other issues with functions such as searching. It may also leave the original e-mail on your ISP's e-mail server and will be re-downloaded to your hard drive the next time you check for new mail.



    So, if you choose to "Scan e-mail content for malware and phishing" in the General Preferences, make sure you do not elect to either Quarantine or Delete infected files.



    • When possibly infected e-mail files are found:
    • Highlight the entry in the ClamXav window's top pane that needs to be dealt with.
    • Right-click/Control-click on the entry. 
    • Select "Reveal In Finder" from the pop-up menu.
    • When the window opens, double-click on the file to open the message in your e-mail client application.
    • Read the message and if you agree that it is junk/spam/phishing then use the e-mail client's delete button to delete it (reading it is especially important when the word "Heuristics" appears in the infection name).
    • If you disagree and choose to retain the message, return to ClamXav and choose "Exclude From Future Scans" from the pop-up menu.
    • If this is a g-mail account and those messages continue to show up after you have deleted them in the above manner, you may need to log in to webmail using your browser, go to the "All Mail" folder, find the message(s) and use the delete button there to permanently delete them from the server. Then check the "Trash" folder and delete them there.
    iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.3), i7


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