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How can I recover files from crashed external hd?

722 Views 4 Replies Latest reply: Jun 21, 2013 5:27 PM by Cunnla RSS Branched to a new discussion.
Cunnla Level 1 Level 1 (70 points)
Currently Being Moderated
Jun 13, 2013 6:35 AM

I have a Western Digital usb 2 external drive that went kaput two days ago. It was 2tb and had six partitions and when I was making a bootable clone to it using Superduper it crashed. Now it seems to have been wiped clean. On Mountain Lion on the Macbook Air it shows up as having 0 bytes and 1 partition and on Tiger on the eMac it shows up as 2tb with 1 partition. I have tried Testdisk on the eMac and got as far as Deeper Search but no partitions were found and I don't know how to proceed further. Testdisk experts please help!

MacBook Air, OS X Mountain Lion (10.8.4)
  • BDAqua Level 10 Level 10 (114,805 points)
    Currently Being Moderated
    Jun 13, 2013 9:44 AM (in response to Cunnla)

    Some other things to try...


    Data Rescue...



    (Has a Free Demo to see if it could or not, but you'll need another drive to recover to).



    "Stellar Phoenix Macintosh - Mac data recovery software, recovers data from damaged, deleted, or corrupted volumes and even from initialized disks."

    They have a trial version, so I guess you can see if your data can be recovered...


    FileSalvage is an extremely powerful Macintosh application for exploring and recovering deleted files from a drive or volume. FileSalvage is designed to restore files that have:

        * been accidentally deleted.

        * become unreadable due to media faults.

        * been stored on a drive before it was re-initialized/formatted. 1


  • BDAqua Level 10 Level 10 (114,805 points)
    Currently Being Moderated
    Jun 21, 2013 10:25 AM (in response to Cunnla)

    Hmmmm, from all that, I might suspect the controller in the external case might be the cause, there's a small chance that pulling the drive out & using one of these may work...



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