Skip navigation

How can I fix iPhone 5 volume issues?

1882 Views 1 Reply Latest reply: Jun 21, 2013 8:51 PM by sdpitbull RSS
Blue03 Calculating status...
Currently Being Moderated
Jun 21, 2013 3:25 PM

My iPhone 5 has begun to have some issues with the volume. For example it will not recognise when headphones are plugged in or not. When I want to play music on the speakers (using ANY music app) there will be no sound playing at all.
However when I get a phone call or my alarm/timer goes off then the volume is fine and I can even lower or raise the volume.
The problem has been like that for a while now. Now its begun to affect my calls. Sometimes I cant hear the person who is calling and Im forced to talk to them over the speakers or headphones.

 

How can I fixed this problem? How do I know what caused it?

iPhone 5, iOS 6.1.4
  • sdpitbull Level 3 Level 3 (965 points)
    Currently Being Moderated
    Jun 21, 2013 8:51 PM (in response to Blue03)

    Sounds like a bad headphone port or something is caught inside. You can try to take a look and see or use some compressed air to blow it out. Otherwise you may need to visit an Apple store.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.