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How can I fix iPhone 5 volume issues?

1888 Views 1 Reply Latest reply: Jun 21, 2013 8:51 PM by sdpitbull RSS
Blue03 Calculating status...
Currently Being Moderated
Jun 21, 2013 3:25 PM

My iPhone 5 has begun to have some issues with the volume. For example it will not recognise when headphones are plugged in or not. When I want to play music on the speakers (using ANY music app) there will be no sound playing at all.
However when I get a phone call or my alarm/timer goes off then the volume is fine and I can even lower or raise the volume.
The problem has been like that for a while now. Now its begun to affect my calls. Sometimes I cant hear the person who is calling and Im forced to talk to them over the speakers or headphones.


How can I fixed this problem? How do I know what caused it?

iPhone 5, iOS 6.1.4
  • sdpitbull Level 3 Level 3 (965 points)
    Currently Being Moderated
    Jun 21, 2013 8:51 PM (in response to Blue03)

    Sounds like a bad headphone port or something is caught inside. You can try to take a look and see or use some compressed air to blow it out. Otherwise you may need to visit an Apple store.


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