640 Views 3 Replies Latest reply: Jun 22, 2013 7:08 AM by gdgmacguy
About 3 months ago i recieved a refurbished iPhone 5 32gb Black and Slate from the Apple Store Chermside after accidently cracking my first one by dropping it on the road. 3 months after having this new one, last night it slipped out of the case in mid-air when i accidently dropped it at work and it all happened again. They are really deep cracks all on the top half of the screen. My question is, if i take this one back will they give me another replacement? I feel like i am pushing my luck with Apple, I have the worst luck. If they do decide to replace it for me (money is not an issue) will i be able to recieve the older generation? The 4S instead of the 5? I really find that I have bad luck with the 5 as i had my 4 for 3 years and not once did it break before i sold it. When i went to the Apple Store last time for a replacement they wouldn't let me get a white iPhone 5 because i gave them my black one, why is that?