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Having Problems with built in iSight

281 Views 1 Reply Latest reply: Jun 22, 2013 12:12 PM by jeremy_v RSS
englishguru Calculating status...
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Jun 20, 2013 8:11 AM

Hi,

 

I am having problems with the computer finding my built in iSight camera, I just updated to Mountain Lion and now no applications recognise it.

 

I have tried turning it off and on again, and switching to different users, but none can identify a connected camera.

 

Help?

 

Specs Here

 

Thanks

 

Frankie

MacBook, OS X Mountain Lion (10.8.4)
  • jeremy_v Community Specialists Community Specialists (1,750 points)
    Currently Being Moderated
    Jun 22, 2013 12:12 PM (in response to englishguru)

    Hi englishguru,

     

    Thanks for visiting Apple Support Communities.

     

    You may find the steps in this article helpful for troubleshooting the camera on your MacBook:

     

    How to Troubleshoot iSight

    http://support.apple.com/kb/ht2090

     

    Since you've determined that the behavior isn't user specific, try these steps:

    3. Find out if the computer recognizes the iSight


    Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.


    4. Reset SMC or PMU


    Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)


    If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.

    Regards,

     

    Jeremy

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