6 Replies Latest reply: Jun 22, 2013 1:50 PM by jerryfromak
jerryfromak Level 1 Level 1 (0 points)

I updated iTunes to 11.0.4 and all my playlists are missing.  I followed the advice on the iTunes website and it didn't work.  I am unable to set up NEW playlists also.

 

HELP?  Anyone else have this problem with 11.0.4?  Thanks for any help.


iMac, Mac OS X (10.6.8), apple user since old appleII days
  • 1. Re: HELP!  My iTunes playlists are missing.  I updated to 11.0.4
    léonie Level 9 Level 9 (51,640 points)

    I updated iTunes to 11.0.4 and all my playlists are missing.

    Are only playlists missing or also the songs and movies?

    Or is simply the sidebar with the paylists not showing? To reveal it, use the command "View > Show Sidebar ⌥⌘S" from the main menu bar.

    I followed the advice on the iTunes website and it didn't work.

    What advice did you follow? What exactly have you tried so far? Is this, what you tried: http://support.apple.com/kb/HT1451  ?

     

     

    I am unable to set up NEW playlists also.

     

    Is the command "File > New > Playlist" grayed out or ineffective? What exactly happens when you try?

     

    Regards

    Léonie

  • 2. Re: HELP!  My iTunes playlists are missing.  I updated to 11.0.4
    jerryfromak Level 1 Level 1 (0 points)

    I updated iTunes to 11.0.4 and all my playlists are missing.

    Are only playlists missing or also the songs and movies?

    Or is simply the sidebar with the paylists not showing? To reveal it, use the command "View > Show Sidebar ⌥⌘S" from the main menu bar.

     

    I've tried that and it didn't work.

    I followed the advice on the iTunes website and it didn't work.

    What advice did you follow? What exactly have you tried so far? Is this, what you tried:http://support.apple.com/kb/HT1451  ?

     

    Yes, I tried that.

     

    I am unable to set up NEW playlists also.

     

    Is the command "File > New > Playlist" grayed out or ineffective? What exactly happens when you try?

     

    It isn't 'grayed' out, just ineffective.  No new playlists can be set up.

     

    Thank you.  I appreciate any help.

  • 3. Re: HELP!  My iTunes playlists are missing.  I updated to 11.0.4
    léonie Level 9 Level 9 (51,640 points)

    It looks like your iTunes download and install is incomplete.

     

    Try to reinstall iTunes and restore the previous library file, see:

        No content shows up in iTunes after updating

  • 4. Re: HELP!  My iTunes playlists are missing.  I updated to 11.0.4
    jerryfromak Level 1 Level 1 (0 points)

    Tried that too.  However, I found that if I SCROLL down to the word 'playlist' and hover around the name, a 'show' comes up.  Click on the 'show' and everything magically appears.

     

    Sounds like Apple really screwed the pooch on this one.

     

    THANK YOU FOR YOUR HELP!!  I really appreciate it!

     

    Message was edited by: jerryfromak

  • 5. Re: HELP!  My iTunes playlists are missing.  I updated to 11.0.4
    léonie Level 9 Level 9 (51,640 points)

    You are welcome. I am glad you found your lists!

     

      However, I found that if I SCROLL down to the word 'playlist' and hover around the name, a 'show' comes up.  Click on the 'show' and everything magically appears.

    That is unfortunately a new feature and not a bug, and has many taken by surprise. Sorry, I did not think of that hidden button.

    These hidden text fields to toggle and "Hide" and "Show" controls are now in many applications, Mail, iPhoto, Aperture. So next time something goes missing from a Sidebar, search the panel close to the title text for a hidden toggle button

  • 6. Re: HELP!  My iTunes playlists are missing.  I updated to 11.0.4
    jerryfromak Level 1 Level 1 (0 points)

    I 'lost' them about midnight last night and was extremely unhappy.  (highly ticked)

     

    I wish Apple didn't change iTunes around so often.  Unfortunately, you fix one bug and another will appear.  It must be frustrating for them too.  Thanks again.