HT1551: Apple TV: Basic troubleshooting
Learn about Apple TV: Basic troubleshooting
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All replies
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Helpful answers
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Jun 24, 2013 2:40 PM in response to rwcroesby judysings,I'm sorry to hear you are having issues with your Apple TV.
The flashing light indicates the Apple TV needs to be reset or restored to it's factory settings.
Apple TV: About the status light
Apple TV (2nd and 3rd generation): How to restart your Apple TV
You can reset your Apple TV by unplugging it from the power source for thirty seconds.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
On Apple TV, choose Settings > General > Reset, and then click Restore.
Your Apple TV will restore to its factory settings, and will also download and install the latest Apple TV software update. This process may take some time. Do not disconnect your Apple TV's power cable during the restore process.
I hope you are back up and running with your Apple TV soon!
- Judy
