HT204497: Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch
Learn about Use captive Wi-Fi networks on your iPhone, iPad, or iPod touchQ: can't connect to my wi fi ,internet wi fi is turned on but can't connect it to Ipod touch.when i touch network brings me to dhcp p ... can't connect to my wi fi ,internet wi fi is turned on but can't connect it to Ipod touch.when i touch network brings me to dhcp page not sure what to do on that page. older itouch more
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Helpful answers
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Jun 23, 2013 6:28 AM in response to lmacneil41by lllaass,Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.