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Time machine can never restore system - unacceptable!!

2245 Views 11 Replies Latest reply: Feb 23, 2014 9:30 PM by Sydney Clint RSS
aapl.crox Level 1 Level 1 (0 points)
Currently Being Moderated
Jun 19, 2013 8:05 AM

Why is it that time machine can never restore an entire system?!? This is ********. I bought all these mac machines so that at the time of failure I can restore the entire system. But it never works!!

 

I connected my backup disk and went into recovery HD. Choose restore from system. It starts the process and then quickly told me a error occured please reboot and try again. I called apple and gave them the log they said there's nothing they can do and the only thing I should do is use migration assistant. Except migration assistant always leave apps in a half broken state. What I wanted is a full byte by byte recovering. Do I really need to go back to tape backup? Why can't time machine do it's job?

 

 

Jun 12 22:34:27 localhost Unknown[310]: 2013-06-12 22:34:27.260 OS X Installer[356:707] NSSoftLinking - The Librarian framework's library couldn't be loaded from (null).

Jun 12 22:34:27 localhost Unknown[310]: 2013-06-12 22:34:27.261 OS X Installer[356:707] NSSoftLinking - The function 'LBCurrentProcessHasUbiquityContainer' can't be found in the Librarian framework.

Jun 12 22:34:27 localhost OSInstaller[356]: OS X Installer application started

Jun 12 22:34:27 localhost OSInstaller[356]: 1 display(s) found.

Jun 12 22:34:27 localhost OSInstaller[356]: Display[1] is NOT using OpenGL acceleration.

Jun 12 22:34:27 localhost OSInstaller[356]: @(#)PROGRAM:Install  PROJECT:Install-729

Jun 12 22:34:27 localhost OSInstaller[356]: @(#)PROGRAM:OS X Installer  PROJECT:OSInstaller-419

Jun 12 22:34:27 localhost OSInstaller[356]: Hardware: MacBookPro10,1 @ 2.30 GHz (x 8), 16384 MB RAM

Jun 12 22:34:27 localhost OSInstaller[356]: Running OS Build: Mac OS X 10.8 (12A269)

Jun 12 22:34:27 localhost OSInstaller[356]: Env: DYLD_NO_FIX_PREBINDING=1

Jun 12 22:34:27 localhost OSInstaller[356]: Env: __CF_USER_TEXT_ENCODING=0x0:0:0

Jun 12 22:34:27 localhost OSInstaller[356]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin

Jun 12 22:34:27 localhost OSInstaller[356]: Env: PWD=/

Jun 12 22:34:27 localhost OSInstaller[356]: Env: SHLVL=1

Jun 12 22:34:27 localhost OSInstaller[356]: Env: __OSINSTALL_ENVIRONMENT=1

Jun 12 22:34:27 localhost OSInstaller[356]: Env: CI_DEFAULT_OPENCL_USAGE=0

Jun 12 22:34:27 localhost OSInstaller[356]: Env: OS_INSTALL=1

Jun 12 22:34:27 localhost OSInstaller[356]: Env: _=/System/Installation/CDIS/LCA.app/Contents/MacOS/LCA

Jun 12 22:34:27 localhost OSInstaller[356]: Entering system restore mode

Jun 12 22:34:28 localhost Unknown[310]: 2013-06-12 22:34:28.455 OS X Installer[356:707] *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

Jun 12 22:34:28 localhost Unknown[310]: 2013-06-12 22:34:28.456 OS X Installer[356:707] *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

Jun 12 22:34:31 localhost OSInstaller[356]: Memory statistics for 'Select a Backup Source' pane:

Jun 12 22:34:31 localhost OSInstaller[356]: Physical Memory Allocation:  1107 MB wired,    11 MB trapped,   176 MB active,   140 MB inactive, 14950 MB free, 15266 MB usable, 16384 MB total

Jun 12 22:34:42 localhost Unknown[310]: 2013-06-12 22:34:42.540 Terminal[362:707] NSSoftLinking - The Librarian framework's library couldn't be loaded from (null).

Jun 12 22:34:42 localhost Unknown[310]: 2013-06-12 22:34:42.541 Terminal[362:707] NSSoftLinking - The function 'LBCurrentProcessHasUbiquityContainer' can't be found in the Librarian framework.

Jun 12 22:34:50 localhost Unknown[310]: 2013-06-12 22:34:50.816 Terminal[368:707] NSSoftLinking - The Librarian framework's library couldn't be loaded from (null).

Jun 12 22:34:50 localhost Unknown[310]: 2013-06-12 22:34:50.817 Terminal[368:707] NSSoftLinking - The function 'LBCurrentProcessHasUbiquityContainer' can't be found in the Librarian framework.

Jun 12 22:35:44 localhost OSInstaller[356]: Memory statistics for 'Select a Backup Source' pane:

Jun 12 22:35:44 localhost OSInstaller[356]: Physical Memory Allocation:  1161 MB wired,     8 MB trapped,   198 MB active,   149 MB inactive, 14868 MB free, 15215 MB usable, 16384 MB total

Jun 12 22:36:51 localhost OSInstaller[356]: Memory statistics for 'Select a Backup Source' pane:

Jun 12 22:36:51 localhost OSInstaller[356]: Physical Memory Allocation:  1178 MB wired,    10 MB trapped,   209 MB active,   149 MB inactive, 14838 MB free, 15196 MB usable, 16384 MB total

Jun 12 22:36:52 localhost Unknown[310]: 2013-06-12 22:36:52.025 OS X Installer[356:707] *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

Jun 12 22:36:52 localhost Unknown[310]: 2013-06-12 22:36:52.025 OS X Installer[356:707] *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

Jun 12 22:37:05 localhost OSInstaller[356]: Memory statistics for 'Select a Backup' pane:

Jun 12 22:37:05 localhost OSInstaller[356]: Physical Memory Allocation:  1185 MB wired,     9 MB trapped,   210 MB active,   149 MB inactive, 14831 MB free, 15190 MB usable, 16384 MB total

Jun 12 22:37:10 localhost OSInstaller[356]: Using cached backup size 205517094912

Jun 12 22:37:10 localhost OSInstaller[356]: Memory statistics for 'Select a Destination' pane:

Jun 12 22:37:10 localhost OSInstaller[356]: Physical Memory Allocation:  1186 MB wired,     7 MB trapped,   210 MB active,   149 MB inactive, 14832 MB free, 15191 MB usable, 16384 MB total

Jun 12 22:37:15 localhost OSInstaller[356]: Preventing machine sleep.

Jun 12 22:37:15 localhost OSInstaller[356]: Memory statistics for 'Restoring' pane:

Jun 12 22:37:15 localhost OSInstaller[356]: Physical Memory Allocation:  1201 MB wired,    11 MB trapped,   210 MB active,   150 MB inactive, 14812 MB free, 15172 MB usable, 16384 MB total

Jun 12 22:37:15 localhost OSInstaller[356]: [RESTORE] erasing disk 'Macintosh HD'

Jun 12 22:37:15 localhost OSInstaller[356]: [RESTORE] erase started

Jun 12 22:37:17 localhost OSInstaller[356]: [RESTORE] erase completed

Jun 12 22:37:18 localhost OSInstaller[356]: Physical memory statistics immediately before turning on virtual memory backing store:

Jun 12 22:37:18 localhost OSInstaller[356]: Physical Memory Allocation:  1204 MB wired,     9 MB trapped,   218 MB active,   150 MB inactive, 14803 MB free, 15171 MB usable, 16384 MB total

Jun 12 22:37:18 localhost OSInstaller[356]: Activated virtual memory backing store at mount point '/Volumes/Macintosh HD'

Jun 12 22:37:18 localhost OSInstaller[356]: [RESTORE] started vm on target disk.

Jun 12 22:37:18 localhost OSInstaller[356]: [RESTORE] System already has a recovery system.

Jun 12 22:37:18 localhost OSInstaller[356]: [RESTORE] ensuring permissions on /Volumes/Macintosh HD

Jun 12 22:37:18 localhost OSInstaller[356]: [RESTORE] restoring from: /Volumes/Time Machine Backups/Backups.backupdb/Gary’s Retina Macbook Pro/2013-06-11-095816/Macintosh HD

Jun 12 22:37:18 localhost OSInstaller[356]: [RESTORE] restoring to: /Volumes/Macintosh HD

Jun 12 22:37:19 localhost OSInstaller[356]: [RESTORE] copying /Volumes/Time Machine Backups/Backups.backupdb/Gary’s Retina Macbook Pro/2013-06-11-095816/Macintosh HD/.DS_Store to /Volumes/Macintosh HD

Jun 12 22:37:19 localhost OSInstaller[356]: [RESTORE] copying /Volumes/Time Machine Backups/Backups.backupdb/Gary’s Retina Macbook Pro/2013-06-11-095816/Macintosh HD/.DocumentRevisions-V100 to /Volumes/Macintosh HD

Jun 12 22:37:40 localhost OSInstaller[356]:   (Nop) Error -36 ioErr while copying /Volumes/Time Machine Backups/Backups.backupdb/Gary’s Retina Macbook Pro/2013-06-11-095816/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0/0/0/101 to (null)

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] Restore operation was brought down successfully.

Jun 12 22:37:40 localhost Unknown[310]: 2013-06-12 22:37:40.468 OS X Installer[356:9713] NSAlert is being used from a background thread, which is not safe.  This is probably going to crash sometimes. Break on void _NSAlertWarnUnsafeBackgroundThreadUsage() to debug.  This will be logged only once.  This may break in the future.

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] failed to copy file '/Volumes/Macintosh HD/.DocumentRevisions-V100', critical, failing.

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] copying /Volumes/Time Machine Backups/Backups.backupdb/Gary’s Retina Macbook Pro/2013-06-11-095816/Macintosh HD/.DocumentRevisions-V100/.cs to /Volumes/Macintosh HD/.DocumentRevisions-V100

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] failed to copy file '/Volumes/Macintosh HD/.DocumentRevisions-V100/.cs', critical, failing.

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] copying /Volumes/Time Machine Backups/Backups.backupdb/Gary’s Retina Macbook Pro/2013-06-11-095816/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage to /Volumes/Macintosh HD/.DocumentRevisions-V100/.cs

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] failed to copy file '/Volumes/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage', critical, failing.

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] copying /Volumes/Time Machine Backups/Backups.backupdb/Gary’s Retina Macbook Pro/2013-06-11-095816/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0 to /Volumes/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] failed to copy file '/Volumes/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0', critical, failing.

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] copying /Volumes/Time Machine Backups/Backups.backupdb/Gary’s Retina Macbook Pro/2013-06-11-095816/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0/0 to /Volumes/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] failed to copy file '/Volumes/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0/0', critical, failing.

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] copying /Volumes/Time Machine Backups/Backups.backupdb/Gary’s Retina Macbook Pro/2013-06-11-095816/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0/0/0 to /Volumes/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0/0

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] failed to copy file '/Volumes/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0/0/0', critical, failing.

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] copying /Volumes/Time Machine Backups/Backups.backupdb/Gary’s Retina Macbook Pro/2013-06-11-095816/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0/0/0/100 to /Volumes/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0/0/0

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] failed to copy file '/Volumes/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0/0/0/100', critical, failing.

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] Error enumerating directory: file://localhost/Volumes/Time%20Machine%20Backups/Backups.backupdb/Gary%E2%80%9 9s%20Retina%20Macbook%20Pro/2013-06-11-095816/Macintosh%20HD/.DocumentRevisions- V100/.cs/ChunkStorage/0/0/0/100

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] _NodeOperation() failed with exit code -43.

Jun 12 22:37:40 localhost OSInstaller[356]: [RESTORE] Restore operation was brought down successfully.

 

 

  • a brody Level 9 Level 9 (62,160 points)

    To give Time Machine the full working order, having a backup drive at least twice as big as the original drive is generally a good idea.  Secondly, if your Time Machine backup was done on an earlier model running an earlier operating system than what came with the computer, you may run into issues that way.   Migration Assistant is better equipted to handle older operating systems, and even it has difficulty with old PowerPC software that was left behind on from pre-2006 trying to migrate to an Intel Mac.  It works a lot better PowerPC to PowerPC or Intel to Intel.   Tape backup takes too long.  I recommend clone backing up what you always need, and only keep your archival information in a two separate partitions that themselves are cloned to each other.

  • a brody Level 9 Level 9 (62,160 points)

    Why didn't they?  Cause it may not be as generally well known as some other issues.   I've found it through trial and error.  

  • ds store Level 7 Level 7 (30,305 points)

    What I wanted is a full byte by byte recovering.

     

    Then you want a bootable clone.

     

    Most commonly used backup methods

  • Pondini Level 8 Level 8 (38,710 points)

    aapl.crox wrote:

    . . .

    Jun 12 22:37:40 localhost OSInstaller[356]:   (Nop) Error -36 ioErr while copying /Volumes/Time Machine Backups/Backups.backupdb/Gary’s Retina Macbook Pro/2013-06-11-095816/Macintosh HD/.DocumentRevisions-V100/.cs/ChunkStorage/0/0/0/101 to (null)

    There's a corrupted file in the Versions database, causing an I/O error.  Probably corrupted on your system, and copied to the backups.

     

    You might be able to restore an earlier backup, if the damage was recent.

     

    Or, erase the HD, install a fresh copy of OSX, and use Setup Assistant when it starts up to transfer your stuff.  See Using Setup Assistant on Mountain Lion or Lion for the gory details.

     

    I'm not sure how to avoid that folder;  try selecting only your user accounts; that should get all the home folders and permissions transferred properly.

     

    Then start the similar Migration Assistant app and transfer only Applications.  I suspect that will work.

     

    Last, use Migration Assistant again, selecting  only the Other files and folders on <computer name> <disk name>.  I suspect that may fail.  If it does, and there's other stuff at the top level you want, use the Time Machine browser (the "Star Wars" display) to restore it.

  • woodmeister50 Level 4 Level 4 (3,690 points)

    For a full system restore, Time Machine can be lacking and

    problematic.  The best use of Time Machine is for incremental

    recovery, i.e. an OS update that didn't  work, an app update

    that is not up to par, or a simple "oops, why did I delete that"

    recovery.  Basically used to roll back to some past point in

    time.

     

    For a full system backup and replacement, a clone is really the

    only way to go.  It will be faster and less problematic with the

    added benefit that you can immediately reboot to the clone

    if need be and deal with the problem later.

  • Pondini Level 8 Level 8 (38,710 points)

    aapl.crox wrote:

     

    Actually Pondini, I got around that error by plugging the drive directly to the macbook instead of mounting it over the network.

    That's odd -- it shouldn't matter.

     

     

    In the installer log, it says error copying the Library folder to the destination drive. Is there any workaround for this? I can tell it's gone past the Applications folder from the log..now I just need to fight past the Library folder...

     

    Same advice as before:  either try an earlier backup, or erase the drive, install OSX, use Setup Assistant on first boot to transfer your user accounts and data, but not Applications (or Settings). 

     

    Then try Applications only via Migration Assistant.  

     

    You can also transfer Computer Settings only via a separate run of Migration Assistant.

     

    Depending on where the damage in /Library is, one of those may fail.

     

    If Migration Assistant won't transfer the apps because of the problem in /Library, you'll have to copy them from the backups manually, via the Finder, but some will have to be reinstalled from the original discs or downloaded again, and most serial numbers/purchase keys re-entered. 

  • Pondini Level 8 Level 8 (38,710 points)

    There's one corrupted file we know of (from the message), and apparently at least one other as well.  That pretty much guarantees problems of one sort or another, no matter what backup app you use.  And, just as ALL hardware fails, sooner or later, NO app, even a backup app, is perfect.

     

    But it's always prudent to keep secondary backups.  See the green box in Time Machine - Frequently Asked Question #27 for some suggestions.

  • Sydney Clint Calculating status...

    Hi aapl.crox

     

    I got this error too. I agree it is unacceptable to backup successfully but then fail to restore.

     

    I backed up using the version of Time Machine from mavericks and then when my hard drive failed tried to restore it after booting using my original Snow Leopard DVD.

     

    I think Apple have changed the format of the backup so that it fails when attempting to restore a backup created from a more recent version of OSX.

     

    Anyway after cursing Apple for a while I came across someone suggesting to use the Command-R recovery to do something else.

     

    I rebooted using the Command-R and was then able to restore my time machine backup successfully and avoid the Error - 36 error that we both received.

     

    This is probably too late for you but may help some poor sod in the future.

     

    Cheers

    Clint.

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