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Inelgible for Icloud

744 Views 29 Replies Latest reply: Jun 24, 2013 2:13 PM by scottcunni RSS Branched to a new discussion.
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scottcunni Calculating status...
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Jun 23, 2013 1:44 PM

Okay so I have spent the last week searching thru fixes to this issue and have not found any. I have a handful of songs and videos that will not upload to Icloud, I get the message "this item is inelgible for icloud". These have all been purchased thru Itunes under a different Itunes ID but yet over 750 other songs I downloaded under that same ID uploaded just fine. I stopped using that ID last year and now use a different one.

 

I have tried to create a AAC version but i get the message "protected files cannot be converted to other formats. I have tried to delete out of my library and in the folder on the hard drive create a mp3 version of the song but it will not upload.

 

Any suggestions ??

MacBook Air, OS X Mountain Lion (10.8.2)
  • Csound1 Level 7 Level 7 (32,495 points)
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    Jun 23, 2013 1:54 PM (in response to scottcunni)

    You mean iTunes, iCloud does not store your music.

     

    Ineligible item include protected items, songs that have a low sampling rate (96K or less) songs that are over 200MB, I'll find the complete list and post it here.

     

    http://support.apple.com/kb/ts4054

  • Csound1 Level 7 Level 7 (32,495 points)
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    Jun 23, 2013 2:47 PM (in response to scottcunni)

    Check all the requirements, not just the sample rate.

  • Csound1 Level 7 Level 7 (32,495 points)
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    Jun 23, 2013 2:58 PM (in response to scottcunni)

    Go to iCloud then and check your music, post back when you find it.

  • pvonk Level 6 Level 6 (13,670 points)
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    Jun 23, 2013 6:55 PM (in response to scottcunni)

    Music isn't stored in icloud.  It's stored in the itunes store where you can download it as often as you want, as long as it is still available in the store.

     

    Music doesn't back up to icloud, you can't sync music to your storage area in icloud.  What you can do is subscribe to itunes match and upload your songs to the match servers.  Are you using itunes match.  If so ...

     

    Try posting in the iTunes Match forum, you'll probably find more knowledgeable folks there.

     

    https://discussions.apple.com/community/itunes/itunes_match

  • Roger Wilmut1 Level 9 Level 9 (64,175 points)
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    Jun 24, 2013 4:09 AM (in response to scottcunni)

    Songs you purchased from iTunes can be re-downloaded to your other devices provided they are signed into the same account.

     

    Songs purchased some time ago will be 'protected' which means they can only be played or re-downloaded on devices signed into the same account. Protected songs cannot be converted to another format.

     

    Songs purchased more recently are labeled as 'purchased' the the restrictions on 'protected' songs do not apply.

     

    Protected songs purchased with a different account cannot be played on the account in use.

     

    'iTunes Match', which has to be subscribed to, is meant to handle songs you have which you did not purchase in iTunes, e.g. ripped from your CDs. If the same song is in the Store it is listed as 'matched' and can be downloaded. If a song is not in the Store it can be uploaded to the 'cloud' (not 'iCloud') and stored there to be accessed from other devices.

     

    Protected purchases belonging to a different account cannot be 'matched'. From what you say in your original post this appears to be the issue.

  • Csound1 Level 7 Level 7 (32,495 points)
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    Jun 24, 2013 6:32 AM (in response to scottcunni)

    scottcunni wrote:

     

     

    like the guy Csound1 that clearly stated this:

     

     

     

    You mean iTunes, iCloud does not store your music.

     

    Ineligible item include protected items, songs that have a low sampling rate (96K or less) songs that are over 200MB, I'll find the complete list and post it here.

     

     

     

    For the record I know how to spell ineligible, scotticunni writes quotes that suit his viewpoint and then pretends that they are from me.

     

    As I detest liars I will leave it up to you guys to deal with him but know who you are dealing with.

  • Csound1 Level 7 Level 7 (32,495 points)
    Currently Being Moderated
    Jun 24, 2013 7:03 AM (in response to scottcunni)

    Your inability to spell the word ineligible gives you away, you consistently get it wrong. So when you post stuff like this:

     

    Re: Inelgible for Icloud

     

    And then pretend that it came from me everyone can see your BS.

     

    I'm not your homey either.

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