5 Replies Latest reply: Jun 25, 2013 12:52 PM by Bonesaw1962
ewj1 Level 1 Level 1 (0 points)

I have six ipads (all ipad 2 and 3) that I want to replace with the iPad 4. I have the UDID numbers for the old machines.

 

Here is the issue, the old iPads I do not have access nor are they own the same network. Can I copy the old UDID setup to the new iPad and tell it to setup via wifi? Will I need the person's passcode, if they changed it. Lastly, I am not sure who backs up what information to iCloud vs just using iTunes.

 

My goal is to give the person the new iPad with their current setup  with photos, notes, documents intact.

 

TIA.


Sony, Other OS, Windows 7
  • 1. Re: iphone configuration utility upgrade to new ipads?
    Bonesaw1962 Level 4 Level 4 (1,250 points)

    A simple, basic approach would be to individually backup each devices to iTunes, then setup each device, restoring the backup of the old devices to the new ones. I've found that simple is good .  ..Not sure what you mean when you indicate you "have no access" to the old devices, also how important it is that the process be foolproof and how savvy the end users are...will the simple approach not work for you?

  • 2. Re: iphone configuration utility upgrade to new ipads?
    ewj1 Level 1 Level 1 (0 points)

    That would be the easy way but I am working with very low tech people. I have used that with local staff nd it works well.

     

    Your suggestion is the most foolproof and that I have used before.  I have done a restore with two of  the not-local staff in the past and I needed to remote control for an hour with each. I also have found out that a couple of them only backup to itunes once a month  they travel quite a lot.

     

    I would need to walk each person through the process. The devices are all over the country, so I do am not able to physically touch the old devices.  I want to mail them the new devices ready to go and then they mail me the od devices.

  • 3. Re: iphone configuration utility upgrade to new ipads?
    Bonesaw1962 Level 4 Level 4 (1,250 points)

    I see. The fact that they are scattered all over the country really complicates things. Do the end users have access to centralized enterprise email ?

  • 4. Re: iphone configuration utility upgrade to new ipads?
    ewj1 Level 1 Level 1 (0 points)

    Yes, they have access to MS Exchange enterprise mail on their current machines.

  • 5. Re: iphone configuration utility upgrade to new ipads?
    Bonesaw1962 Level 4 Level 4 (1,250 points)

    So With Exchange, notes, calendar, contacts and email would be present on the Exchange Server and could be restored to the new device when the user enters their credentials.  You could use an IPCU profile on the device to deploy the Exchange server settings.  The user would simply need to enter their login credentials when they receive the device and they could immediately connect to mail.  Perhaps you could have the users transfer their photo's to a home computer.  The photo transfer occurs prior to iTunes sync ( at least in my experience in Windows XP and Windows  7) so they wouldn't need to worry about configuring iTunes settings.  Perhaps any documents could be attached to email and stored in the email system prior to email setup on the new devices.  I know it isn't ideal, but I can't think of another way that would work well, and relatively painlessly.An MDM would allow you to perform many of the tasks described OTA, though photo backup and document transfer would still have to occur manually.