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iphone not being recognised in itunes

206 Views 3 Replies Latest reply: Jun 25, 2013 1:29 PM by AnaMusic RSS
chendylou Calculating status...
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Jun 25, 2013 1:26 PM

is anyone able to help me?

 

i have recently got a new laptop with windows 8  i transferred my library and installed itunes however itunes won't recognise any device.  i've tried my iphone and my daughters ipod touch.

 

i can't back up, sync or anything.  can someone please offer any advice?!?!

iPhone 4S, iOS 6.1.3, devices being recognised in itunes

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