3 Replies Latest reply: Jun 25, 2013 1:29 PM by AnaMusic
chendylou Level 1 Level 1 (0 points)

is anyone able to help me?


i have recently got a new laptop with windows 8  i transferred my library and installed itunes however itunes won't recognise any device.  i've tried my iphone and my daughters ipod touch.


i can't back up, sync or anything.  can someone please offer any advice?!?!

iPhone 4S, iOS 6.1.3, devices being recognised in itunes