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I need help!!!

138 Views 1 Reply Latest reply: Jun 25, 2013 2:30 PM by nsdjoey RSS
paula5793 Calculating status...
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Jun 25, 2013 2:03 PM

my I pad is frozen in the reboot. I cant get it to do anything . I need help please!!

  • nsdjoey Level 3 Level 3 (645 points)
    Currently Being Moderated
    Jun 25, 2013 2:30 PM (in response to paula5793)

    Perform a Reset on the iPad (different from just restarting).

     

    Hold down on both the Sleep AND Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve your frozen iPad issue.

     

    Hope this helps!

    ~Joe


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