1 Reply Latest reply: Jun 25, 2013 2:30 PM by nsdjoey
paula5793 Level 1 Level 1 (0 points)

my I pad is frozen in the reboot. I cant get it to do anything . I need help please!!

  • 1. Re: I need help!!!
    nsdjoey Level 3 Level 3 (710 points)

    Perform a Reset on the iPad (different from just restarting).

     

    Hold down on both the Sleep AND Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve your frozen iPad issue.

     

    Hope this helps!

    ~Joe