HT1438: What to do when you return or send your iPhone, iPad, or iPod touch in for serviceLearn about What to do when you return or send your iPhone, iPad, or iPod touch in for service
Currently Being ModeratedJun 25, 2013 3:59 PM (in response to tammy244)
She forgot the password and locked up the phone.
If "locked" here means the passcode is unknown, here's how to deal with that:
But if "locked" refers to being locked to Verizon, then you should contact Verizon. As I recall (I may be wrong), the older iPhones that connect to Verizon do not require SIM cards.