Desktops
Q: not able to add my hp laser jet 3330 mfp printer, I get a message that it is not currently available from the software update server. What do I do?
how can I installed my hp printer when I get a message that it is not currently available from the software update server?
Posted on Jun 25, 2013 2:59 PM
by Shane_R@HP,Solvedanswer
The drivers are there. I see this quite often. What's happened is the supported devices list on the Mac is a little out of date. All you should have to do is disconnect the printer from the Mac, run Apple Software Updates, restart the Mac, connect the printer back to the Mac, and add the printer's queue to the Mac. You can find a little more information on this and other helpful tips in the link below. Let me know what happens.
Basic Printer Troubleshooting Steps for Mac
I am a printer tech for HP.
Posted on Jun 25, 2013 5:38 PM