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I am connected to wifi and i can not receive no mail or connect to any web page

289 Views 1 Reply Latest reply: Jun 28, 2013 6:56 AM by mario49 RSS
tholladay Calculating status...
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Jun 25, 2013 7:15 PM

cannot open any web pages or email , while i am connected to house wifi

iPad 2, iOS 6.1.4
  • mario49 Community Specialists Community Specialists (1,720 points)

    Morning tholladay,

     

    Thanks for using Apple Support Communities.

     

    For more information on this, take a look at this article:

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/ts1398

     

    Unable to access the Internet while connected to Wi-Fi

    • If you are using a public or commercial network that requires a login or subscription, see this article for more information.
    • Check to see if you have a self-assigned IP address:
      1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap chevron.png.
      2. If your IP address is 169.254.xxx.xxx, see this article.
    • If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
      • If they do not, consult with your network administrator or ISP for further assistance.
      • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings.
        • Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.

     

     

    Best of luck,

    Mario

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