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HT1937: iPhone: Wireless carrier support and features

Learn about iPhone: Wireless carrier support and features

HT1937 I need help

287 Views 12 Replies Latest reply: Jun 26, 2013 6:43 AM by Xkandrux RSS
migaa0309 Calculating status...
Currently Being Moderated
Jun 26, 2013 5:41 AM

Hello

 

I bought iphone about 4 months ago. But my phone cannot connect to app store. What should i do

iPhone 5, iOS 6.1.4
  • Ralph Landry1 Level 7 Level 7 (28,750 points)
    Currently Being Moderated
    Jun 26, 2013 5:45 AM (in response to migaa0309)

    Have you created an Apple ID?  Do you have that Apple ID information entered from Settings > iTunes & Apps Stores > Apple ID > sign In?  If not you need to first create an Apple ID and then proceed to enter the information in your iPhone.

  • Xkandrux Level 2 Level 2 (350 points)
    Currently Being Moderated
    Jun 26, 2013 5:58 AM (in response to migaa0309)

    what error do you get when trying toconnect to App Store?

  • Xkandrux Level 2 Level 2 (350 points)
    Currently Being Moderated
    Jun 26, 2013 6:06 AM (in response to migaa0309)

    few things you can try, go to settings -> itunes and app store -> tap on the apple id and select sign out, force quit all your apps (double tap home and hold your finger on one of the apps until they move, then tap black circle) reset the phone (hold down sleep and home for about 12 seconds) turn phone on and go back to settings -> itunes and app store and sign in.

  • Ralph Landry1 Level 7 Level 7 (28,750 points)
    Currently Being Moderated
    Jun 26, 2013 6:08 AM (in response to migaa0309)

    If you can connect to the internet, that is good, but you still have to create an Apple ID and enter that information to access the app store.

     

    Have you done that?

  • Xkandrux Level 2 Level 2 (350 points)
    Currently Being Moderated
    Jun 26, 2013 6:09 AM (in response to Ralph Landry1)

    not having an apple id will not cause that error, you can access itunes with no apple id, you just cant buy anything until you have one

  • Xkandrux Level 2 Level 2 (350 points)
    Currently Being Moderated
    Jun 26, 2013 6:29 AM (in response to migaa0309)

    i had this problem a long time ago now that i remember... heres how i resolved it... go to settings, general and change you year to 2020, try to go gack into itunes, it will give you an error about you date and time settings, go back into settings, general and fix the year and go back to app store, i wish i couldve remembered this earlier

  • Xkandrux Level 2 Level 2 (350 points)
    Currently Being Moderated
    Jun 26, 2013 6:43 AM (in response to migaa0309)

    You're very welcome, i do that on some games as well

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