Currently Being ModeratedJun 25, 2013 3:21 PM (in response to Lawliete)
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
The dents may idnicate abuse and thus voird the warranty. If voided
Apple will exchange your iPod for a refurbished one for $99 for 16 GB one and $149 for the other 5Gs. They do not fix yours.
Currently Being ModeratedJun 25, 2013 5:34 PM (in response to lllaass)
What's the chance of apple not replacing it due to the dents?
Currently Being ModeratedJun 26, 2013 6:00 AM (in response to Lawliete)
I have no idea. Just be nice when talkng to the Genius
Currently Being ModeratedJun 28, 2013 12:06 PM (in response to lllaass)
Thank you. The genius replaced it with a new iPod for free due to it being a hardware problem. He noticed the dents and he said it was fine.