M.zaferani

Q: No audio from Apple TV

i installed today my apple TV, but there is No sound getting out from TV!

iPad 2, iOS 6.0.1

Posted on Jun 24, 2013 2:33 AM

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Q: No audio from Apple TV

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  • Helpful answers

  • by judysings,

    judysings judysings Jun 26, 2013 8:04 AM in response to M.zaferani
    Community Specialists
    Jun 26, 2013 8:04 AM in response to M.zaferani

    Hi M.zaferani,

     

    The article below may be able to help you with this issue.

    Click on the link below to see more details and screenshots. 

    I've quoted some helpful highlights for you:

     

    Apple TV (2nd generation): No audio when using Apple TV

     

    Symptoms

    Apple TV (2nd generation) automatically sets the audio output mode for use with your TV or AV receiver. In some cases, however, certain TVs or AV receivers may not properly play audio from your Apple TV.

    Resolution

    If there is no audio coming from your TV or AV receiver when using your Apple TV, including sound effects, you should first confirm the following:

    • The volume on your TV, or AV receiver (whichever is used for audio from Apple TV), is not muted, and is at a high enough volume.
    • The Sound Effects option, under the Audio & Video menu on your Apple TV, is not set to Off. To verify:

      1. On your Apple TV, go to Settings > Audio & Video.
      2. Navigate to the Sound Effects option and make sure its set to On


    If there is still no audio when using your Apple TV, try changing the Audio Output from your Apple TV:

    1. Make sure you have the latest Apple TV software update installed.
    2. On your Apple TV, navigate to Settings > Audio & Video.
    3. Navigate to the Audio Output option.
    4. Push the Select button on your Apple Remote to switch to 16 bit.
    5. Verify that audio is now coming from your TV or AV receiver.

     

    I hope this information helps ....

    Have a great day!

     

     

    - Judy

  • by JorddyT,

    JorddyT JorddyT Jun 26, 2013 8:08 AM in response to M.zaferani
    Level 1 (40 points)
    Jun 26, 2013 8:08 AM in response to M.zaferani

    Restart apple tv and restart computer try connecting via airplay and see if that works.... usually does the trick for me hope that helps

  • by Naturby,

    Naturby Naturby Jul 13, 2013 7:39 PM in response to M.zaferani
    Level 1 (0 points)
    Jul 13, 2013 7:39 PM in response to M.zaferani

    Try turning Off Dolby digital , worked for me now I have sound.

     

    Go to settings, audio & video, Dolby digital=Off

     

    Hope this helps