Currently Being ModeratedJun 26, 2013 1:35 PM (in response to jehrke7)
Restart the Mac and try again.
You can always re download iTunes here > Apple - iTunes - Download iTunes Now
No need to uninstall the currently installed copy of iTunes before doing so.
The latest version of iTunes available is v11.0.4
With iTunes open, from the menu bar click iTunes > About iTunes
That will tell you the currently installled version.
Currently Being ModeratedJun 28, 2013 11:52 AM (in response to Carolyn Samit)
Thanks Carolyn! We were able to download iTunes 11 from the web and that solved it. Glad this was an easy one.