HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
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Helpful answers
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May 11, 2012 6:47 AM in response to MikeBCFby Winston Churchill,Welcome to the Apple Community.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
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Jun 1, 2012 9:49 AM in response to MikeBCFby Storyville Station,Mike, you're right. Winston is not fully on the answer here. I use AirPlay every day and I can assure you that since the last Apple TV upgrade, something has changed. The mirroring does time out! This seems to be a new "feature" and Winston's solution is not a solution to this issue.
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Oct 22, 2012 10:34 AM in response to MikeBCFby N|d3z,Hello,
I need to mirror an ipad2 for some days (non stop) to my appletv2 and i've found that it does timeout, more or less after 4 hours, even if ipad2 energy saving is fully off and the ipad2 is connected to the power...
when the timeout occurs the ipad2 is perfectly working, its screen is on and showing the app as expected, a simple tap on the mirrorin feature will bring it up on the atv again.
the problem: this should be an unattended video station that should stay up n running for 36 hours.
does hanyone found a solution to prevent this ?
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Oct 31, 2012 1:49 PM in response to MikeBCFby VSMsupport,I'm having this exact issue. I leave mirroring on, and there is no outside interruption. Everything stays connected to the Wifi, but all of a suddent the mirroring just stops. It would be nice to know if there is a built in time-out to airplay, or if something is wrong. I notice the back of the iPad is warm, and wonder if it's the hardware just giving up.
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Nov 4, 2012 2:13 AM in response to VSMsupportby stefanozrh,Same here. Disconnection issues are getting so frequent that now I'm used to just restart the router every time I come home. Not acceptable from an Apple product. Recently I observed as well Airplay disappearing after stopping the music for few minutes - all other devices still connected and working in my network, my MacBook Pro never losing the airplay icon. So it's an iPad issue apparently.
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Jun 26, 2013 4:16 PM in response to MikeBCFby www.mcdanielar.com,I have observed a timeout as well. Oh, and it is still happening in iOS7b. I think I'll file a bug report on it.
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Jun 27, 2013 11:09 AM in response to MikeBCFby KKazules,I recently purchased a 27" iMac (it's fantastic). I didn't have any problems with mirroring until about a month of use. This mirroring issue seems to happen 2 to 5 minutes into its use, whether I'm watching a home video in iMovie or streaming a video from the internet. The mirrored video and sound freeze on my TV, but the video continues playing on my iMac (without audio), so it's not that it's just dropping the connection. Using Airplay to play music continues to work without a hiccup, but mirroring video is proving to be unreliable.
I've restarted the router, computer and Apple TV, turned off Bluetooth, powered-down other iDevices with AirPlay, repositioned the router... I've basically tried everything shy of placing my iMac right next to the TV & Apple TV without resolution. Is there any obscure suggestion out there, or should I just be holding my breath for an Apple TV software update that will fix the problem?
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Apr 4, 2016 8:24 AM in response to KKazulesby slracine,Just to scheme in. This is not device specific. Airplay will quit what streaming music from my Macbook and streaming times out/drops when using Airplay from my iPhone 6S. It's a 4th gen ATV, but I had this happen with my older ATV as well. No one is using the wifi channel I have my router set to (I've tried a few different ones as well as 2.4 vs. 5GHz bands on my router and disabling IPv 6) and I have changed the proximity of devices around the ATV. I've tried wireless vs. wired and how long before it times out is random, but getting an hour is a tall order.
I have also tried a million other things for what can only be a issue with the Nexlix app and the 4th get app on the ATV, while that's unrelated issue here, some of what might be applicable is that fact that I've replaced EVERY piece of hardware - Replacements include: router, cable modem, all cables, Apple TV, and iPhone (as well as completely wiping the ATV clean and reinstalling a fresh TVos (on both of them). I'm not a communications expert, but have given a pretty good go at some obvious possibilities.
On a side note, I notice that when running the speed test on my ATV it measures this as fast wirelessly as it does wired - weird, it's backwards, but the slowest I've seen is 35down/4.5up Bluetooth also seems a little flaky on that and on my 6S. Why have I only had issues with Apple products, since Jobs passed away? Is no one there kicking butt to make sure things are done right before they are released?
Given all of this I would hope Apple is trying to sort this out.