2 Replies Latest reply: Jun 27, 2013 3:49 PM by hjoel
hjoel Level 1 Level 1 (0 points)

After a lightning strike, I brought my Airport Extreme to the Apple store where they reset it.  The green light is now on, and the laptop within a few feet of the AirPort connects, but other devices around the house do not.  Any suggestions?  Thanks


AirPort Extreme 802.11n (4th Gen), Mac OS X (10.6.8)
  • 1. Re: Airport signal weak?
    Tesserax Level 8 Level 8 (48,245 points)

    I am assuming that these other Wi-Fi devices (around the house) used to connect just fine before the lightning strike? If so, it may be possible that the Extreme was damaged.

     

    However, before assuming so, I would take some Signal-to-Noise Ratio measurements at different location where you want to gain access to the wireless network to see how well the Extreme is providing a signal with enough bandwidth to be useful.

     

    Please check out the following AirPort User Tip for details on how to take these measurements. Please post back your results.

  • 2. Re: Airport signal weak?
    hjoel Level 1 Level 1 (0 points)

    Thank you.  Never got to that point; took it back to the Apple store where they readily swapped it out for a new one (25 days left on the warantee).  Advice to all: unplug in thunderstorms!