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307 Views 5 Replies Latest reply: Jun 27, 2013 9:23 AM by adanolan RSS
adanolan Calculating status...
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Jun 23, 2013 5:53 PM

I have Mac OS X Version 10.6.8 and Safari version 5.1.9. It will not open at all. I have followed some threads suggestions but still no luck. Please help as I'm stuck!!

Mac OS X (10.6.8)
  • Carolyn Samit Level 10 Level 10 (84,000 points)
    Currently Being Moderated
    Jun 23, 2013 6:13 PM (in response to adanolan)

    --  Try troubleshooting plugins and extensions 

     

    From your Safari menu bar click Safari > Preferences then select the Security tab.

     

    Deselect:  Allow all other plug-ins. Quit and relaunch Safari to test.

     

    If that made a difference, instructions for troubleshooting plugins here.

     

    If it's not a plug-in issue, select the Extensions tab. If there are any extensions installed, turn that OFF, quit and relaunch Safari to test.  If that made a difference, uninstall one at a time, quit and relaunch Safari until you find the culprit. 

     

    --  Try disabling anti virus software if installed.

     

    --  Try a different DNS service.

     

    Open System Preferences > Network > Advanced > DNS

     

    Click + and type in these numbers:

     

    208.67.222.222

     

    Click + again and do the same.

     

    208.67.220.220

     

    Click Ok.

     

    Quit and relaunch Safari to test.

  • Carolyn Samit Level 10 Level 10 (84,000 points)
    Currently Being Moderated
    Jun 24, 2013 1:10 AM (in response to adanolan)

    Try this...

     

     

    Go to your Safari menu bar top of you screen.

     

    Click Safari > Preferences then select the Privacy tab.

     

    Click:  Remove All Website Data

     

     

     

    Quit and relaunch Safari to test.

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