mshaty
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Q: icloud is blocking all craigslist emails

icloud mail is junking all craigslist emails that are sent from craigslist's new email alias system. All inquiries that people are asking though craigslist now come up as an alais such asvjnc-3855921675@sale.craigslist.org when emailed. How do I white list these false-positives in the junkmail box?

iCloud Mail

Posted on Jun 27, 2013 10:39 AM

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mshaty

Q: icloud is blocking all craigslist emails

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  • by sheila_m.,

    sheila_m. sheila_m. Jun 29, 2013 6:38 AM in response to mshaty
    Community Specialists
    Jun 29, 2013 6:38 AM in response to mshaty

    Hello mshaty,

     

    I found some information about troubleshooting false-positives in the iCloud junk mailbox:

    Troubleshooting false-positives

    Due to the complexity of accurately detecting and filtering out spam, on rare occasions a legitimate email from a friendly source may be blocked from reaching your Inbox. This is called a false-positive. If you feel that a legitimate email message was inadvertently filtered, you may want to ask your friend to send a follow up email to verify the issue exists before contacting support. If you notice that multiple email messages are being delayed, bounced, or not delivered, please contact iCloud Support directly.

    Also make sure to check your Junk folder for email messages that were incorrectly marked as spam. To check your Junk folder from iCloud.com, choose the Mail application and click the Junk folder in the sidebar.

    Note: Email messages in the Junk folder are automatically deleted after 30 days.

     

    You can find the full article here:

    iCloud: Identifying and filtering spam

    http://support.apple.com/kb/HT4899

     

    Thank you for using Apple Support Communities.

    Best,

    Sheila M.