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TS4001: iCloud: Troubleshooting iCloud Bookmarks and Reading List

Learn about iCloud: Troubleshooting iCloud Bookmarks and Reading List

TS4001 iCloud Syncs my Desktop Bookmark Bar items to my iOS Bookmark Menu, folders only

920 Views 10 Replies Latest reply: Jun 28, 2013 8:31 AM by randers4 RSS
napa-web-designer Level 1 Level 1 (0 points)
Currently Being Moderated
Jun 27, 2013 5:47 PM

I have all of my bookmarks in Safari on my desktop (OS X 10.7.5) via the Bookmark BAR - I have them organized in folders for ease, and I like it that way.

 

When I use iCloud to sync Bookmarks to my iOS devices (iPad Retina and iPod Touch, latest iOS), the result is that I end up with a series of bookmark folders in the "Bookmark Menu (not the Bookmark Bar) that duplicates bookmarks and folders that I have on my iMac desktop in the Bookmark Bar.

 

Problem 1.  I don't want them in the Bookmark Menu on my iOS devices, I want them in the Bookmark Bar so I can use them from the bar.

 

Problem 2.  Even if I wanted to use what ends up on my iOS devices, I can't because none of the bookmarks in the folders are there, only a series of folders.  The only actual bookmarks that are on my iOS devices are those that are not in folders - and again, those few are in the Bookmark Menu, not the Bookmark Bar.

 

Can anyone help with this?

 

iMac 27-inch, Mid 2011; 2.7 GHz Intel Core i5 running OS X Lion 10.7.5

iPod Model PC544LL/A; version 6.1.3

iPad Model MD515LL/A; version 6.1.3

iPod touch, iOS 5
  • randers4 Level 9 Level 9 (52,995 points)

    I don't think there is a solution to problem 1 because it's working as designed: the Bookmarks Bar is a folder on the Bookmarks Menu and can't be displayed separate from that.  Problem 2, however, is not working as designed.  Your bookmarks should appear within the folders listed on your bookmarks bar.  You might try going to Settings>iCloud, turn Safari to Off, choose Delete from My iPhone when prompted, then after a minute or so, turn Safari back to On to redownload your bookmarks from iCloud.  They will reappar on your device after a brief delay while they download.

  • randers4 Level 9 Level 9 (52,995 points)

    I understand what you are saying.  I use Safari on OS X Mountain Lion too.  What I'm saying is that Apple designed bookmark syncing to iOS devices to work as you are seeing it.  On your Mac, bookmark collections like the Bookmarks Bar and Bookmarks Menu are listed separately from the Bookmarks folder list.  On your iOS devices, they appear as folders inline with other bookmark folders.  This can't be changed.

     

    Like you, I prefer to use the Bookmarks Bar.  What I do is tap the Bookmarks Bar folder on my iOS devices and leave it like that; then every time I tap the bookmarks icon in Safari that will be the view you see.  I just igonore the fact that there may be duplicate folders in the complete bookmarks list.

     

    From your experiments on your iOS devices it appears that the problem is with bookmark syncing on your Mac, not on your iOS devices.  Try going to System Preferences>iCloud, uncheck Safari, restart your Mac, then recheck Safari again and choose Merge with iCloud when prompted.  Then on one of your iOS devices go to Settings>iCloud, turn Safari to off, choose Delete from My iPhone (iPad), then after a minute or so, turn Safari back to On.  Open Safari on the device and allow it to redownload your bookmarks and see if the links appear inside the Bookmarks Bar folder now.  If they do, repeat this on your other iOS device(s).

  • randers4 Level 9 Level 9 (52,995 points)

    napa-web-designer wrote:

     

    So what you are saying is that if I save a url on my desktop Mac as a Boomark Bar item, it SHOULd sync to the Bookmark Bar on my iOS devices?

     

    Yes.  All of my Bookmark Bar folders on my iOS devices contain the same links as my Mac.  If I add or delete a link from the Bookmarks Bar on my Mac, seconds later they are added or deleted from my iOS devices.

  • randers4 Level 9 Level 9 (52,995 points)

    The problem does seem to be on the Mac side of things, it is not uploading changes to iCloud properly.  The only other thing I could suggest is going to Settings>iCloud on your Mac and signing out of your iCloud account entirely.  When you do, you will receive multiple prompts about when to keep data on your Mac.  Choose delete to all of these prompts; the data will remain in iCloud and will reappear on your Mac when you sign back in.

     

    Then restart your Mac, sign back into your iCloud account and recheck your sync settings.  Your data will reappear on your Mac but may take several minutes to fully download. 

     

    Sometime that will fix things when nothing else will.

     

    If the problem persists, I'm not sure what else to suggest.  You could hunt around for other suggestions, such as the ones in these posts: https://discussions.apple.com/thread/3929126?start=0&tstart=0 and https://discussions.apple.com/thread/4010846?start=0&tstart=0.

  • randers4 Level 9 Level 9 (52,995 points)

    Great.  Glad you're back in business.

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