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iPhone 5 and exchange sync issue

475 Views 0 Replies Latest reply: Jun 28, 2013 3:06 AM by dsut23 RSS
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Jun 28, 2013 3:06 AM

HI Guys

 

I few a couple of problems that are similar issue but very strange.

 

So my first problem is with a user’s email. They are getting a slight few emails to there inbox on there iPhone from our exchange server BUT these are not showing is his outlook inbox?

 

If we move this email into a folder on his phone, it will then sync and show in that correct folder on outlook.

Is this a known issue, is anyone else having a similar problem?

 

He has an iPhone 5 on IOS 6.1.4

 

My second problem is another user has again a slight few emails not coming to his inbox on his Iphone but they are in his inbox on his Mac mail?

Again if I move this into a folder on his Mac mail, it will show in that folder on his iPhone.

 

He is running also an iPhone 5 on IOS 6.1.4 and mountain lion on his MacBook Air.

 

Any ideas?

 

Many thanks in advanced.

 

Dean

iPhone 5, iOS 6.1.4

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