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iPhoto 9.4.3 crashes when import requested

752 Views 9 Replies Latest reply: Jun 28, 2013 10:50 AM by Pat san jose RSS
Pat san jose Calculating status...
Currently Being Moderated
Jun 26, 2013 10:33 AM

Whether from the keyboard:    shift / command / i    or from the pull down menu:   File  / Import to Library

iPhoto 9.4.3 crashes every time, before opening a window to allow a file to be selected for import.

 

For me this is a brand new fault.  iPhoto has been running on this system for years without a problem. Immediately prior to this fault, I successfully imported photos from two cameras and from my desktop.

 

I've restarted the Mac that runs 10.7.5, restared iPhoto, but the same thing happens.  I relaunched iPhoto and selected a different library and the same thing happens.

MacBook, Mac OS X (10.7.5), seven months old
  • Old Toad Level 10 Level 10 (113,200 points)
    Currently Being Moderated
    Jun 26, 2013 11:27 AM (in response to Pat san jose)

    Does iPhoto crash if you just drag a photo into the open iPhoto window or onto the iPhoto icon in the  Dock?  Also ss a test  launch iPhoto with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it?

     

    OT

  • LarryHN Level 9 Level 9 (54,870 points)
    Currently Being Moderated
    Jun 26, 2013 11:34 AM (in response to Pat san jose)

    please post the first 50 lines or so of the crash log

     

    LN

  • Old Toad Level 10 Level 10 (113,200 points)
    Currently Being Moderated
    Jun 27, 2013 9:49 AM (in response to Pat san jose)

    Log into another user account on your Mac and try the File ➙ Import to Library option again.  If that crashes iPhoto you'll have to reinstall iPhoto.  If you're computer came with Lion preinstalled move the iPhoto application to the Trash bin, go to the App Store, click on purchases and download iPhoto and install.

  • Old Toad Level 10 Level 10 (113,200 points)
    Currently Being Moderated
    Jun 28, 2013 8:00 AM (in response to Pat san jose)

    That narrows down the problem to you account.  It could be a preference file so first try the following:

     

    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your

         User/Home/Library/ Preferences folder.

     

    2 - delete iPhoto's cache file, Cache.db, that is located in your

    User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).

     

    home.PNG

     

    or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
    Data/Library/Caches/com.apple.iPhoto
    folder

     

    iP11mtlioncache.png

     

    3 - launch iPhoto and try again.

     

    NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto.  You'll also have to reset the iPhoto's various preferences.

     

    NOTE 2:  In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.

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