valorx28
Level 1 (1 points)

Q: How to unlink iMessage from phone number?

I recently switched over from iPhone 4 to a Samsung Galaxy S4. I used the iPhone for 2 years with iMessage on. I no longer use the iPhone. I turned off iMessage on my iPhone, I unregistered the iPhone from my Apple account. However my friends and family that own an iPhone with iMessage turned on, everytime they text my number...my new phone doesn't receive the text message. It still shows that my number is iMessage capable with the blue bubbles. And that is weird because I own an Android device now. How do I fix this issue? It's really annoying and I can't receive any texts from those people with iPhones.

iPhone 4

Posted on May 16, 2013 10:35 PM

by Michael Bratley,Apple recommended
Michael Bratley Michael Bratley
Level 2 (199 points)
A:

Try going to appleid.apple.com to ensure that your number has been removed. That has worked for other people I know.

Posted on May 17, 2013 1:29 AM

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valorx28

Q: How to unlink iMessage from phone number?

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  • by Michael Bratley,Apple recommended

    Michael Bratley Michael Bratley May 17, 2013 1:29 AM in response to valorx28
    Level 2 (199 points)
    May 17, 2013 1:29 AM in response to valorx28

    Try going to appleid.apple.com to ensure that your number has been removed. That has worked for other people I know.

  • by MJim,

    MJim MJim Jun 28, 2013 11:19 AM in response to Michael Bratley
    Level 1 (0 points)
    Jun 28, 2013 11:19 AM in response to Michael Bratley

    Made the suggested changes to my appleid - THANKS! - but no immediate relief. Will try again in 24h - does anyone know the cycle time for their database?

  • by Johnathan Burger,Apple recommended

    Johnathan Burger Johnathan Burger Jun 28, 2013 11:23 AM in response to MJim
    Level 6 (16,109 points)
    Mac OS X
    Jun 28, 2013 11:23 AM in response to MJim

    Other option is to change your Apple ID password.

    Worked immediately for me since I didn't have access to my iPhone anymore.

     

    http://support.apple.com/kb/HT5624?viewlocale=en_US

  • by theChuChuTrain,

    theChuChuTrain theChuChuTrain Sep 18, 2013 10:56 PM in response to Johnathan Burger
    Level 1 (0 points)
    Sep 18, 2013 10:56 PM in response to Johnathan Burger

    I have the same problem, and one of the biggest issues is that I'm not getting the text messages from people using iPhones anymore because it keeps sending as iMessages and I don't use the iPhone anymore. I don't care that the iPhone is still getting it, I care that my new phone isn't.

  • by Hsur,

    Hsur Hsur Sep 18, 2013 11:08 PM in response to theChuChuTrain
    Level 1 (0 points)
    Sep 18, 2013 11:08 PM in response to theChuChuTrain

    If the senders are sending as SMS instead of iMessage, then you'll surely recieve the messages. Since iMessage is only for iDevices, the senders have to turn on the "Send as SMS" in their iMessage setting. SMS is the only way you can message between Android and iOS without internet. I hope I make sense. GL.

  • by theChuChuTrain,

    theChuChuTrain theChuChuTrain Sep 18, 2013 11:10 PM in response to Hsur
    Level 1 (0 points)
    Sep 18, 2013 11:10 PM in response to Hsur

    It does make sense, but the automatic setting on everyone's phone is to send as iMessage. They need to hold the text message for 2 seconds and then tap send as SMS every. single. time. they send me messages...

  • by johnmartines,

    johnmartines johnmartines Sep 19, 2013 8:07 AM in response to valorx28
    Level 1 (0 points)
    Sep 19, 2013 8:07 AM in response to valorx28

    Having the exact same problem.  Apple needs to fix this!!!!

  • by birddog00,

    birddog00 birddog00 Sep 26, 2013 8:18 PM in response to valorx28
    Level 1 (0 points)
    Sep 26, 2013 8:18 PM in response to valorx28

    i just changed from iphone to android as well and dont' get iphone users messages as they still 'see' me as a imsg'er..my husband is still an iphone user and we both would sync our phones into the icloud..apple service got me to delete my account from itunes but it still doesn't work. i am dumbfounded as what to do now. everything is deleted on phone, mac but still no msg's..any ideas?

  • by ramonetl,

    ramonetl ramonetl Oct 2, 2013 7:28 PM in response to valorx28
    Level 1 (0 points)
    Oct 2, 2013 7:28 PM in response to valorx28

    There are some pretty poor responses here. Its simple go to Settings\Messages\SendandRecieve. From there you can make changes such as deselecting the number etc. You do not need to delete anything.

  • by ramonetl,

    ramonetl ramonetl Oct 2, 2013 7:29 PM in response to ramonetl
    Level 1 (0 points)
    Oct 2, 2013 7:29 PM in response to ramonetl

    Oh **** I just realized i responded to the wrong thread. **** apple and their multiple logins I was looking for a different thread I started on. Sorry all!

  • by guruerror,

    guruerror guruerror Oct 23, 2013 3:32 PM in response to valorx28
    Level 1 (0 points)
    Oct 23, 2013 3:32 PM in response to valorx28

    Have your friends turn iMessage OFF, send you a message (it will go as a txt message), then they can turn iMessage back ON.  It'll work fine after that...

  • by jenvijil,

    jenvijil jenvijil Oct 29, 2013 3:36 PM in response to valorx28
    Level 1 (0 points)
    Oct 29, 2013 3:36 PM in response to valorx28

    I had an Iphone and switched to an Android and had the same frustrating issue. After trying several things I was finally told to reset my apple id password. As soon as I did this I was able to receive text messages again from Iphone users. Hope this works for you too.

  • by smaddox05,

    smaddox05 smaddox05 Oct 29, 2013 8:29 PM in response to valorx28
    Level 1 (0 points)
    Oct 29, 2013 8:29 PM in response to valorx28

    I've tried all the posted solutions and nothing has worked. This is rediculous. I'm never buying another Apple product again, even if they do make the best laptops.

  • by jungspike,

    jungspike jungspike Dec 11, 2013 6:00 PM in response to guruerror
    Level 1 (0 points)
    Dec 11, 2013 6:00 PM in response to guruerror

    Yes, guruerror's solution worked!!!! I have been trying to fix this for hours.  Thanks,

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