1 Reply Latest reply: Jun 28, 2013 2:07 PM by MrHoffman
John S Tuttle Level 1 Level 1 (0 points)

Hi, forgive my ignorance as i am not a regular Apple computer user, however i have been attempting to set a Mac Pro Server (Mid 2012) with Server OS X10.8.4 and I am having an issue with the Software Update in the Server application. It appears to be stuck on "Getting service state" which is stated in the bottom right hand corner along with a clockwise rotating grey wheel. When I click on the Software Update service on the left hand side, the section on the right simply says, "Loading..."


After about ten minutes the "Loading..." changes to "Error Reading Settings" and an error window pops up stating "Multiple errors occurred on the server while processing commands. Use the Console application to view the error messages."


I checked the Console application, and it is filled with the same message, every ten seconds:


6/28/13 11:55:32.675 AM com.apple.launchd[1]: (com.apple.swupdate.host[1832]) Exited with code: 1

6/28/13 11:55:32.675 AM com.apple.launchd[1]: (com.apple.swupdate.host) Throttling respawn: Will start in 10 seconds
Any suggestions would be greatly appreciated. Thank you.

Mac Pro, OS X Server
  • 1. Re: Software Update  mountain lion server
    MrHoffman Level 6 Level 6 (12,465 points)

    Launch Terminal.app from Applications > Utilities and issue the following non-destructive diagnostic command:


    sudo changeip -checkhostname


    That'll tell you whether there are serious problems with local DNS, or if no changes are required.  (DNS configuration errors underly many weird issues with OS X Server.)


    As for the Software Update Server itself, check the Software Update logs to see if there's anything relevant being logged.  That via Console.app (also in Applications > Utilities) or via Terminal.app underneath /var/log/swupd