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Question? Re sound on IPad 2

256 Views 2 Replies Latest reply: Jun 28, 2013 4:53 PM by Demo RSS
Major Kitty Calculating status...
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Jun 28, 2013 4:48 PM

Had sound, keyboard, emails, FaceTime etc. booted up this morning, and touched something external, lost sound. Went in to systems, sound, checked all looked the same. Turned sound on/off re pad button, checked volume, internal/external, No Sound. What to do??

iOS 6.0.2
  • JimHdk Level 7 Level 7 (21,620 points)
    Currently Being Moderated
    Jun 28, 2013 4:52 PM (in response to Major Kitty)

    Have you tried restarting or resetting your iPad?

     

    Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.

     

    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

  • Demo Level 9 Level 9 (73,710 points)
    Currently Being Moderated
    Jun 28, 2013 4:53 PM (in response to Major Kitty)

    If you have no sound at all, even in the Music App, try rebooting the iPad.

     

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

     

    If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.

     

    System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.

     

    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.

    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.

     

    If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.

     

    If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.

     

    This support article from Apple explains how the side switch works.

    http://support.apple.com/kb/HT4085

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