1 Reply Latest reply: Jun 28, 2013 7:29 PM by CMCSK
Thekikako Level 1 Level 1 (0 points)

Hi.

my month old macbook pro has been doing strange stuff lately, my trackpad works completely fine untill i plug in the charger, then the trackpad moves all over the screen, when i take my hand away from the track pad it stops, but when i need some precision clicks to close a tab or whatever it jumps all over the place.

when i take out the charger it works normally again.

 

please help, i think a lot of people have the same problem

  • 1. Re: trackpad issues
    CMCSK Level 6 Level 6 (10,425 points)

    Solution may be found if you search in the "More Like This" section over in the right column.

     

     

     

    You are still under warranty.  Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty. 

     

    #1 - You have 14 days from the date of purchase to return your computer with no questions asked.

     

    #2 - You have 90 days of FREE phone tech support.

     

    #3 - You have the standard one year Apple warranty.

     

    #4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.

     

     

     

    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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