Skip navigation

TS3623: Apple TV (2nd and 3rd generation): Troubleshooting playback performance

Learn about Apple TV (2nd and 3rd generation): Troubleshooting playback performance

TS3623 Movie rentals download into iTunes experience slow replay on Apple TV.

297 Views 1 Reply Latest reply: Jun 29, 2013 5:52 AM by Winston Churchill RSS
Platos123 Level 1 Level 1 (0 points)
Currently Being Moderated
Jun 29, 2013 4:58 AM

Recently, or since I upgraded to 10.8 or new Apple TV software update, movies downloaded to and then played on TV from my MacBook Pro to the TV experience long delays and frequent interruptions on the TV screen.

 

I can't find a relevant article showing fixing to this.

 

Can anyone help?

 

Thanks.

AppleTV 2
  • Winston Churchill Level 10 Level 10 (81,830 points)

    Welcome to the Apple Community.

     

    The following article(s) may help you.

     

    Troubleshooting Wi-Fi networks and connections

     

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

     

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

     

    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

     

    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.