TS2529: iOS: If you can't back up or restore from a backup in iTunesLearn about iOS: If you can't back up or restore from a backup in iTunes
Currently Being ModeratedJun 29, 2013 12:17 PM (in response to elshehawis)
Thanks for visiting Apple Support Communities.
If you're having trouble activating your iPhone, try these steps:
Perform the following steps if you receive one of the messages above:
- Restart the iPhone.
- Try another means of reaching the activation server and attempt to activate.
- Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
- Try connecting to iTunes if you're unable to activate using Wi-Fi.
- Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.