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windows 8 shut down

446 Views 1 Reply Latest reply: Jun 30, 2013 7:29 AM by mende1 RSS
nycuwsjavi Calculating status...
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Jun 30, 2013 7:25 AM

I recently had my local Microsoft store install Windows 8 on my MacBook Pro via Boot Camp.

 

Two issues:

- Oftentimes, in Windows 8 mode, the magic mouse simply does not work, suspect some kind of bluetooth driver issue

- Windows 8 shut down does not work, will spin endlessly in 'shutting down', without actually shutting down

 

Any clue what is going on?

MacBook Pro, Windows 8, Magic mouse, Windows 8 shut down
  • mende1 Level 10 Level 10 (89,470 points)
    Currently Being Moderated
    Jun 30, 2013 7:29 AM (in response to nycuwsjavi)

    Welcome to Apple Support Communities

     

    First, note that only Mid 2010 15-inch MacBooks Pro and newer ones are compatible with Windows 8. If you have an older computer, you shouldn't install Windows 8 on Boot Camp because it's not officially compatible.

     

    If you have a compatible Mac, download and install the Windows support software for Windows 8 > http://support.apple.com/kb/DL1638?viewlocale=en_US&locale=en_US Decompress the file and run the installer to install the drivers. Then, see if the Magic Mouse works correctly and your MacBook Pro turns off properly

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