13 Replies Latest reply: Jul 1, 2013 1:53 AM by sbady
sbady Level 1 Level 1 (0 points)

Why is wifi so. Bad on apple products

  • 1. Re: Why is wifi so bad on apple products
    steve359 Level 6 Level 6 (12,040 points)

    That is not my experience.

  • 2. Re: Why is wifi so bad on apple products
    sbady Level 1 Level 1 (0 points)

    Well I've got 2 iPads and 2 iphone5 and wifi drops out all the time on them, windows laptop has no such problems at all, sometimes it takes hours to even connect

  • 3. Re: Why is wifi so bad on apple products
    JimHdk Level 7 Level 7 (23,635 points)

    Maybe the problem is in your router.

  • 4. Re: Why is wifi so bad on apple products
    steve359 Level 6 Level 6 (12,040 points)

    This is a user-to-user forum.

     

    We can only answer very specific questions about technical issues.

  • 5. Re: Why is wifi so bad on apple products
    sbady Level 1 Level 1 (0 points)

    I've tried 2 different routers and same problem , we have 2 windows laptops that have no problems at all so don't see that router is the problem

  • 6. Re: Why is wifi so bad on apple products
    Michael Black Level 6 Level 6 (17,850 points)

    I agree with JimHdk - perhaps it is your wifi router, and/or the placement of it.  I've had Apple wifi products connected in my home for over a decade (laptops, iPhones, iPads) and have always had excellent wifi reception, range and throughput.  I've used a variety of routers over the years, beginning with Apple's original grey spaceship airport with dial-up modem, but have also not had problems with Linksys/Cisco, Belkin, Buffalo, d-Link and currently a netgear.

     

    Since you do not give any details of your situation or problems at all, it is hard for anyone to say much in answer to you.

  • 7. Re: Why is wifi so bad on apple products
    sbady Level 1 Level 1 (0 points)

    The placement of the router is about 2 feet away from me the iPad sees the router and shows 3 bars but will not connect to it for a long time, when it connects everything is fine as long as I'm using it if I put iPad down for a few minutes and then go to use it again I have same problem, router is a d-link I have no problems with laptops or wireless tv or wireless sky box only iPads and I phones

  • 8. Re: Why is wifi so bad on apple products
    Michael Black Level 6 Level 6 (17,850 points)

    What model of d-Link?  Is it an 802.11g only router, 802.11n? 2.4Ghz? 5Ghz? simultaneous dual band?

  • 9. Re: Why is wifi so bad on apple products
    sbady Level 1 Level 1 (0 points)

    Also updates are up to date on iPads and iPhones I've tried resetting network on iPad that works sometimes. But only temporary

  • 10. Re: Why is wifi so bad on apple products
    sbady Level 1 Level 1 (0 points)

    dsl-2780 broadband n adsl2+ router

  • 11. Re: Why is wifi so bad on apple products
    sbady Level 1 Level 1 (0 points)

    Brand:      D-link      Wireless Protocol:      WLAN 802.11g

    Model:      DSL-2780      Supported Wireless Protocols:      Wi-Fi 802.11a, Wi-Fi 802.11b, Wi-Fi 802.11n

    MPN:      DSL-2780      Max. Wireless Data Rate:      54 Mbps

    Number of LAN Ports:      4      Max. LAN Data Rate:      100 Mbps

    Device Type:      Wireless Router          

  • 12. Re: Why is wifi so bad on apple products
    Keith Doherty3 Level 4 Level 4 (1,735 points)

    Google that router -  it IS the problem - the firmware is crap and needs an update.- and has done for over twelve months !

     

    The model is an "exclusive" to UK ADSL broadband service TalkTalk and because of that D-Link couldn't care less.

     

    There IS a Beta firmware update available here subject to subscription

     

    https://www.talktalk-labs.com/trials/dlink-dsl2780-v2.03t-firmware-trial/

     

    In my experience many/most/all "free" routers supplied by ISPs are fit only for the bin almost always have expired firmware and the ISP support lines have no idea than fly about how to update the things.

     

    Also before you check and continue to blame your Apple hardware you need to open the routers control panel from within a browser window and go to the security tab.

     

    Here you need to check the security protocol.

     

    Donot use WEP 

    Select WPA2 Personal look for AES or TKIP as encription protocol.

    Do not select WPA2 Enterprise its not supported.

     

    With the right security settings your Apple equipment should connect with ease.

     

    All that said i would just switch OFF the WIfi on the ISP supplied router sling an Ethernet cable out the back and into an Airport/Time Capsule for a reliable Wifi signal.

  • 13. Re: Why is wifi so bad on apple products
    sbady Level 1 Level 1 (0 points)

    Ahhhh so the router is the problem, even though I have no problems at all with 2 laptops that never drop out or lose wifi and a wireless tv that never drops out or lose wifi and a wireless sky box that have no problems, now my router may not be a state of the art router by any means but surely there is a common theme here that only apple products have a problem and judging by the thousands of threads on the Internet about this then I'm not the only one having such problems.

     

    I'm not having a go at your advise here I'm glad of any advise to solve this problem but surely I would notice other equipment having trouble if it was a router problem.