7 Replies Latest reply: Jun 30, 2013 11:27 AM by modular747
LandmanZero Level 1 Level 1 (0 points)

I bought a new iPhone 5S yesterday.  It has the latest software.  I just checked.  Hooked it up to my Gateway laptop and started iTunes I have been useing with iPhone 4 (successfully - no problems - lots of CDs burned to iTunes and loaded on old phone) .  Yes, I have the latest version of iTunes.


I got the screen "Welcome to your new phone"  I restored from old phone 2-3 times now Goes thru the whole restore process on the iPhone.  Nothing came over music wise - thru the new cable - wifi turned off.  Rebooted phone.  Connected cable, started iTunes, "Welcome to your new phone" again  Setup new phone or restore from backup.. Done that three times now.


Went to Devices - restore is only choice.  Clicked on iPhone button in upper right "Welcome to yer new phone" again.


It ain't working.


What do I do?

iPhone 5, iOS 6.1.4, restoring iTunes